Job Information
Elevance Health Credit & Collections Specialist in San Juan, Puerto Rico
A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans.
Credit & Collections Specialist
Location: This position will work a hybrid model (1-2 days/week onsite in office). When reporting to the office, the location will be on Carelon PR building located on 654 Ave Munoz Rivera San Juan, Puerto Rico.
Schedule: This position will work on the hours from 9:00 am-6:00 pm Monday thru Friday. Additional hours or days may be required based on operational needs.
The Credit & Collections Specialist is responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims.
How you will make an impact:
Primary duties may include, but are not limited to:
Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
Researches validity of past due and/or disputed debt.
Generates demand letters.
Prepares reports reflecting status of credit and collection activities for management review.
Minimum Requirements:
- Requires a H.S. diploma and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- Fully Bilingual ( English & Spanish).