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ABM Industries Account Manager in Santa Clara, California

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Pay: $75K/YR

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Benefits for Staff & Management (https://www.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf) .

Essential Functions:

  • Supervise all personnel in the Environmental Services Department

  • Responsible for Housekeeping department and linen service

  • Leads staff in achieving a safe, clean, and pleasant environment for patients, visitors and staff.

  • Maintain a high level of cleanliness & safety throughout facility grounds.

  • Plan / coordinate work schedules and assign staff to established work areas & duties. Facilitates monthly departmental staff meetings and development/ training courses. Provide individual guidance & motivation to employee to ensure and engaged workforce. Reviews patient satisfaction data monthly to ensure and maintain excellence in cleanliness and experience of patients.

  • Assign equipment to staff; monitor daily, equipment use, cleaning & maintenance. Ensure that all equipment is clean and in working condition at all times.

  • Maintains linen supply.

  • Oversees biohazards program. Participates in Safety Committee.

  • Maintains the Maintains the Joint Commission regulatory compliance within EVS.

Minimum Requirements:

  • 3+ years' experience

  • Principles and practices of effective management and supervision, including long - and short - range planning.

  • Group and interpersonal dynamics.

  • Written and oral communication techniques and methodologies Program planning and implementation

  • Hazardous material and hazardous waste storage, treatment and disposal.

  • Computer system and applications

  • Must possess excellent presentation and interpersonal skill with the ability to effectively interact with all levels within the organization

  • Demonstrate effective oral and written communication skill Strong customer service orientation with a high sense of urgency

  • Ability to work in a fast paced, service-oriented environment.

  • Provide leadership to management and housekeeping team for all housekeeping operations

  • Recruit, interview, hire, and develop team member's performance providing regular and timely assessment and performs corrective counseling / coaching when necessary.

  • Ensure compliance with health, safety, and industry regulatory agencies Execute and maintain daily quality control system

  • Demonstrate continuous ability to maintain and / or improve customer and patient satisfaction

  • Monitor and maintain operating budgets such as payroll, supplies, equipment, and hospital budgets.

  • Create weekly schedule for work force

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