Job Information
Securitas Security Services USA, Inc. Security Site Supervisor in Santa Clara, California
- BASIC REQUIREMENTS:
Minimum 1 year of supervisor experience
At least 21 years of age or older as required by applicable law or contractual requirements
Must have security experience
Experience with Access Control Software
Experience with IP camera system
Computer experience is a must (GSuite, Excel, Word, Email, Messaging etc.)
Ability to work with global software subscription services( Mass Notification, Travel Tracking, Incident Monitoring
Must have access to reliable transportation
Must be able to multi-task and work in a fast-paced environment
Be able to operate radio and telephone equipment
Fluently read, write, and speak English
Pass an extensive screening process Skills Required:
Supervisor skills
Must be able to prioritize tasks
Proficient knowledge of Security Systems
Compile, sort, and interpret data
Must be able to train others
Ability to work independently
Synthesize facts, concepts, principles
Communication skills
Write informatively, clearly, and accurately
Possess good verbal and written grammar
Must work well under stress (Emergency Situations)
Must have good attention to detail
Ill. PRIORITIZED SPECIFIC DUTIES PERFORMED AND ESSENTIAL FUNCTIONS:
Supervises staff in performance of work and provides guidance in the resolution of problems.
Supervises staff in performance of work and provides guidance in the resolution of problems.
Develop and maintain effective relationships with client and employees, and serve as the liaison between Securitas, our client, and our assigned staff
Meet regularly with Account Manager to address problems, provide status updates, communicate needs, and ensure satisfaction
Respond quickly to critical situations
Enforce client procedures, regulations, and standards
Oversee implementation of supervision teams and employee development
Partner with Client HR, Business Continuity and Facilities Teams as applicable.
Work collaboratively with Client Physical Security Systems and Support Center Program Manager as well as the America's Security Manager to ensure their expectations are being met.
Supervises staff in performance of work and provides guidance in the resolution of problems.
- DECISION MAKING AUTHORITY:
Participate in the selection, orientation, training, and continual development of staff assigned to the account
Enforce client procedures, regulations, and standards
Assist with employee development
Emergency notifications as necessary pursuant to site Post Orders
Conduct random audits of Support Center Processes
Send out Emergency Mass Communications
VI.PHYSICAL REQUIREMENTS AND ENVIRONMENT:
Environment: minim outdoor duties.
Major activity: Sitting for long periods of time in front of a computer screen, greeting customers and meeting with client, answering calls, and assisting the team when necessary.
Physical efforts to carry out job duties: Sitting for long periods of time. Ability to patrol.
Benefits Include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid Voluntary life and disability insurance life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Certain waiting periods may apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
EOE/M/F/Vet/Disabilities
#AF-PSIL
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.