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Lumen Inside Sales Lead Generation I in Santa Fe, New Mexico

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As an Inside Sales Lead Generation I Representative, you will drive demand for our organization’s products and solutions in a variety of ways in a variety of ways including 75+ outbound calls per day as well as email and social media outreach. You will further qualify leads that have been generated by marketing by engaging with IT decision makers across large and regional enterprise companies to discuss their telecommunications business needs and initiatives through a BANT (Budget, Authority, Need, Timing) qualification process where you will schedule a future conversation with our sales team for quoting and furthering the sales conversation.

Location

  • This position is a work at home position within any US state.

The Main Responsibilities

  • Make 75+ outbound calls per day to marketing provided leads

  • Interact with IT decision makers in medium/large size businesses

  • Have a BANT (Budget, Authority, Need, Timing) qualified discussion to introduce the prospect to Lumen and uncover a potential "need" for solutions

  • Develop a broad understanding of the Lumen portfolio of solutions/products, communicate the value proposition, deliver elevator pitches and key messaging as needed to progress the conversation and improve conversation/meetings percentage

  • Set up a future conversation with the sales team and the prospect based on your efforts

  • Additional touches through email and social media outlets

  • Complete a warm hand-off to the seller for the future meeting

What We Look For in a Candidate

  • Bachelor's degree in Business, Marketing, or related field OR Highschool Diploma and 2+ years of call center, lead generation, inside sales or other related experience

  • Strong communication, written and presentation skills

  • Anxious to learn and grow professionally.

  • Coachable and can easily take direction

  • Proficiency with MS Office (Word, Excel)

  • Working knowledge of Salesforce is preferred

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$33750 - $45000 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$35520 - $47360 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$37300 - $49730 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$39080 - $52100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 334014

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

33750

Salary Max :

52100

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

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