Shire Jobs

Description

This role offers a highly visible opportunity by collaborating across a worldwide team to make meaningful improvements within Amazon. We are seeking a seasoned Operations and/or Audit team member to support our International Discovery Program in bridging the gap between high-performing delivery stations and under-performing sites across various regions. The ideal candidate will travel to sites, primarily within region but will also have opportunity to travel to external regions, in order to deep dive and uncover regional differences. In this dynamic environment, you must excel at working independently while sharing insights with a diverse group of stakeholders.

As part of your role, you will analyze and review performance data on specific topics during discovery cycles. You will collaborate with a cross-functional team of subject matter experts to formulate questions that help gather relevant data for insights into key performance drivers. Subsequently, you will conduct on-site discovery audits, utilizing the prepared questions and observations to present recommendations on why high-performing sites excel. You will then work with the team to identify common themes across all sites and contribute to the monthly report for key stakeholders. To reinforce compliance with standards, you will also record best practice videos and conduct workshops with operations and ACES.

We highly value the ability to deal with ambiguity, Logical approach to effectively connect data to physical observations, Analytical skills to prioritize effectively using data sets available, and sound business judgment.

Basic qualifications:

• Experience working cross functionally with tech and non-tech teams experience

• Experience defining and implementing process improvement initiatives using data and metrics experience

• Bachelor's degree

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Experience defining program requirements and using data and metrics to determine improvements

• Willingness to travel up to 50% (excluding less than one-hour commute from home).

• Ability to travel internationally to countries within the ECCF region.

Preferred qualifications

• Experience driving end to end delivery, and communicating results to senior leadership experience

• Experience driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Key job responsibilities

• Travel to delivery stations to perform site evaluations

• Create short impactful videos to document best practices at best performing sites.

• Support regional ACES teams to drive metric improvements through workshops and data analysis

• Lead and participate in ad hoc projects

We are open to hiring candidates to work out of one of the following locations:

Sao Paulo, SP, BRA

Basic Qualifications

• Experience in defining and implementing process improvement initiatives using data and metrics

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience defining program requirements and using data and metrics to determine improvements

• Experience working cross functionally with non-tech teams

• Experience in program or project management experience

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership

• Experience leading process improvements

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules