Shire Jobs

System Administrator II

Savannah, GA

CBU: HMGMA

Purpose:

Provides technical leadership and is responsible for establishing the direction for maintenance, standards, life-cycle management, design, and implementation approaches for the company’s servers and related infrastructure. Creates, evaluates, and implements plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods, considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of servers and related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, and business and technical analysis.

Essential Functions:

Technical Leadership (75%)

• Perform Windows and Microsoft Exchange System Administration.

• Perform Windows Server Environment System Monitoring.

• Manage assigned tasks and quickly respond to and process Windows helpdesk tickets using ITSM in a timely and reliable manner.                                                                                            

• Support Help Desk personnel and Administrators as required, building desktop PC and laptop OS images.   

• Monitor/Resolve Windows server performance, health, and security issues                                      

• Develop/test and analyze new technical solutions to problems.                                

• Install, maintain, and configure Windows Servers, Active Directory, MS Exchange email, File, and print servers.                                                                                                          

• Perform backup and restores of Exchange and SQL databases and all Windows servers.                                                                                                                                               

• Detect, diagnose, and troubleshoot server malfunctions.                                                                                                                  

• Provide all aspects of user account management.

• Maintain a current inventory of all Windows assets, purchase history, and warranty data. Other Duties as required.

• Windows Server Configuration and Maintenance: Configure, install, and maintain Windows server environments, ensuring proper setup and functionality. Regularly apply patches, updates, and security measures to maintain system integrity.

• Server Administration and Management: Oversee the operation, performance, and availability of Windows servers, including roles such as Active Directory, DNS, DHCP, file/print services, and other server-related functionalities.

• User and Access Management: Create, manage, and maintain user accounts, permissions, and access controls within the Windows server environment. Implement security best practices to ensure appropriate user access.

• Security and Compliance: Implement and enforce security measures to protect Windows servers from unauthorized access, malware, and other threats. Ensure compliance with relevant industry standards and regulations.

• Backup and Disaster Recovery: Develop and manage backup and recovery strategies for Windows servers to ensure data integrity and facilitate timely recovery in case of system failures or data loss.

• Troubleshooting and Issue Resolution: Diagnose and resolve hardware and software-related issues on Windows servers. Utilize advanced troubleshooting techniques and tools to identify root causes and implement effective solutions.

• Performance Monitoring and Optimization: Monitor server performance, analyze performance metrics, and proactively optimize server resources to ensure efficient and responsive operations.

• Software Deployment and Management: Manage software installations, updates, and licenses for applications running on Windows servers. Ensure software compliance and compatibility within the server environment.

• Virtualization and Cloud Integration: Manage virtualization platforms and cloud-based resources within the Windows server environment. Optimize resource utilization and maintain virtualized instances.

• Scripting and Automation: Develop and maintain scripts for automating routine tasks and administrative processes within the Windows server environment. PowerShell scripting skills are often essential.

• Project Support: Contribute to IT projects involving Windows server environments, providing technical expertise and support for planning, implementation, and testing.

• Capacity Planning and Scaling: Collaborate with IT leadership to assess server capacity needs and plan for future growth. Recommend hardware upgrades or additions as necessary.

• Documentation and Knowledge Sharing: Maintain comprehensive documentation of server configurations, procedures, and troubleshooting steps. Share knowledge and provide training to team members.

• Change Management: Adhere to established change management processes when implementing changes or updates to Windows server environments. Ensure changes are well-documented and communicated.

• Vendor Management: Collaborate with vendors to procure, support, and maintain server hardware and software. Manage vendor relationships and service agreements.               

  Project Management (25%)

• Manage an extensive portfolio of projects, tasks, issues, and systems.

• Manage projects from the initial requirement to the completion stage, ensuring appropriate documentation and completion.

• Conduct/Lead formal project meetings with the team, other departments, and customers

  These essential functions highlight the core responsibilities of a Systems Administrator II. The role involves advanced expertise in Windows/Unix server environments, encompassing server administration, security, performance optimization, scripting, and project support to ensure the reliable and efficient operation of the organization's Windows/Unix server infrastructure.

  Scope:

  Scope indicators for a Systems Administrator II provide insight into the breadth and depth of responsibilities and tasks associated with the role. These indicators outline the various areas the sys admin is expected to operate. Here's an overview:

• Server Configuration and Deployment

• Server Management and Maintenance

• Active Directory and User Management

• Security and Compliance

• Backup and Disaster Recovery

• Virtualization and Cloud Integration

• Performance Optimization

• Scripting and Automation

• Project Support and Collaboration

• Capacity Planning and Scaling

• Documentation and Knowledge Sharing

• Change Management

• Vendor Management

  These scope indicators provide an overview of the critical responsibilities and areas of expertise expected of a Systems Administrator II. The role involves advanced technical skills, collaboration, and proactive management of the organization's Windows/Unix server infrastructure.

  Job Requirements:

  Education

  Bachelor’s degree in information technology major preferred

  Related Work Experience (Yrs.)

  At least 7 years of experience as the primary administrator for Unix/Windows Servers, VMware, Exchange Servers, Windows AD and M365 administration

  Skills/Knowledge

  • Ability to think logically, analyze issues, and implement appropriate solutions.

  • Ability to follow written and verbal instructions.

  • Ability to plan, organize, and coordinate work assignments.

  • Ability to complete projects on time.

  • Ability to work well in a team environment.                                                  

• Ability to interact positively with internal and external customers

Certifications (Required/Preferred)

• MCSE - Core Infrastructure Certification preferred

• Microsoft Exchange Server Certification preferred

• Preferred - Network +, A+

Salary Range: $70,000 - $90,000

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