Job Information
Misumi USA Customer Data Specialist in Schaumburg, Illinois
ABOUT THE JOB:
Our Data Management team is seeking a Customer Data Specialist. As a subject atter expert, you will support the Finance, Sales, Marketing, Customer Service, Logistics, and Finance organizations by providing accurate, reliable, and qualified customer information. Your duties will include the following:
Support the development, enhancement, and maintenance of various customer datasets, including Customer Master Data, ERP, CRM/SFA, and MA
Provide daily operational support to Salesforce CRM users
Evaluate datasets for consistency, completeness, accuracy, and reasonableness
Conduct regular data audits to ensure data integrity
Conduct data analysis using statistical tools.
Identify and correct data entry errors
Record completed data entry forms and requests as needed
Perform data management activities in compliance with customer, company, contractual, and regulatory requirements
Develop and implement process improvements for data management activities.
Present data management updates at internal meetings.
Address issues, questions, and problems accurately and promptly.
Serve as the point person for data-related tasks on assigned projects.
WHAT WE NEED FROM YOU:
B.S. or B.A. in Business, Management Information Systems, or related field
2+ years of experience with data management
Experience with Salesforce administration
Experienced with Microsoft Excel (can perform complex functions)
Experience manipulating large datasets using SQL
Experience with data visualization tools (Tableau, Salesforce CRM Analytics) and techniques
Excellent organizational and time management skills.
Excellent written and verbal communications skills.
Works well in a high volume, transactional environment.
Must be flexible and open to learning multiple processes based on customer requirements.
Open to real time changes and successful in documenting, communicating, and adapting within small time windows.
Must demonstrate a high level of energy, enthusiasm, and leadership. Must be flexible, eager to learn and open to new ideas.
WHAT WE CAN OFFER YOU:
MISUMI will provide the training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. Here are some other reasons to consider a career at MISUMI USA:
Competitive growth opportunities
Training and professional development
Outstanding benefits including medical, dental, vision, life insurance, PTO, paid holidays, short-term & long-term disability, 401(k) with company match, and an employee assistance plan
Company-paid membership to a 24/7 on-site gym with a sauna
Regular company and tenant social events in a Class A building
On-site cafeteria with healthy food options
Payday donuts
MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop for meeting customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. MISUMI has been recognized by our employees and we are thrilled to be honored with two 2023 Comparably Awards: One for Happiest Employees and the other for Best Company Perks and Benefits after receiving an award in 2022 for Best Team Leadership. These awards, in combination, highlight our commitment to our employees and culture!
MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.
FOR CALIFORNIA RESIDENTS:
MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to hr1@misumiusa.com.
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