Job Information
Randstad US customer support rep in scottsdale, Arizona
customer support rep.
scottsdale , arizona
posted april 12, 2024
job details
summary
$19.99 - $20 per hour
temp to perm
associate degree
category office and administrative support occupations
referenceAB_4513201
job details
Are you passionate about building meaningful relationships and providing top-notch solutions to clients? Are you eager to join a dynamic team where your skills and dedication are valued? Look no further, APPLY TODAY! What We Offer:
Starting Pay: $20 per hour (pay increase to $23 per hour after 2 months)
Training Schedule: Mon-Fri from 8:30am - 5pm (approx 4 weeks)
POST Training: Mon-Fri from 9:30am-6pm
Work From Home on Mondays and Fridays, Tuesday thru Thursday in office
Please Note: This is a hybrid role, combining work from home and office presence. You must live within 25 miles of our Scottsdale, AZ office. Training kicks off on June 10th, and all offers must be made no later than April 26th. If interested, APPLY TODAY! If interested, APPLY TODAY!
salary: $19.99 - $20 per hour
shift: First
work hours: 8:30 AM - 6 PM
education: Associate
Responsibilities
Respond to requests for investment, fund, and account information.
Resolve general account issues.
Follow standardized processes to complete monetary and administrative transactions.
Document and report client feedback for process improvement efforts.
Use consultative approach to position products and services to clients.
This job is for you if you:
Have strong communication and relationship management skills
Want to be part of a small team that's motivated by helping others and serving the best interests of our investors
Like to work hard in a professional environment that stresses respect and teamwork
Demonstrate self-motivation and an overall drive to succeed
Are flexible and thrive in fast-paced work environments
What you'll have:
High School Diploma
2+ year customer service/business related experience, preferably in finance
Wired Internet - requires an internet speed test that meets 1Gbps download speed (1000mbps) and at least 30 Mbps upload speed
Great Problem Resolution and Time Management skills
Tech-Savvy
The essential functions of this role include:
- working in a smoke free environment
Skills
Call Center
Telephone Etiquette
Customer Service
Customer support
Customer Relations
Financial Services
Spanish
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
AM
ambar mcculloch
- ambar.mcculloch@randstadusa.com