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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

• The PBM Client Billing Financial Analyst role requires an ambitious, motivated, and eager individual, looking to work for an industry leading, Fortune 4 company. The position is a part of our Financial Operations department within the Client Billing Team. The individual will be working with a dynamic and skilled group, which manages the revenue-cycle operations for CVS Health’s Caremark business. The Financial Analyst will play an instrumental role in the success of our Client Billing team, as we help people on their path to better health.

This role is a hybrid between operational ticket queue management via SalesForce Case work and Client specific task management. This will require significant time management, and the ability to flex work hours due to the client’s invoice and report cadence. Some of the client tasks will require occasional weekend hours and extended hours on any given day to ensure client tasks are completed in accordance with any applicable SLA tied to the task. The Financial Analyst will work with internal partners to document, review, and resolve cycle processing errors. This will include monitoring their own client tasks and supporting the larger PBM Billing Cycle through project work, cycle issue resolution, and other larger initiatives. They will be the first line of support for any issues that may arise for their own tasks and case work and will also work closely with our internal Billing Production Advisors and Finance IT to support, review, and improve our revenue cycle processes. The role does require interfacing with multiple business units, occasionally attending and or conducting conference calls, and establishing good rapport with all internal and external partners.

The candidate should have experience creating work instruction documentation. They need to demonstrate the ability to identify, initiate, and follow through on issues to support projects which align with enterprise objectives. They must also be able to identify process inefficiencies and provide recommendation to management on how to resolve. The individual needs a proven record of working within cross-functional teams which work to identify and resolve issues which have a broad organization impact.

Required Qualifications

• 2 or more years’ experience in a fast paced, high volume, dynamic work environment

Preferred Qualifications

• Experience in PMB revenue cycle environment

• Experience reviewing project documents, reporting, work instructions

• Experience with SAP and SAP HANA, Access, and SAS is a plus

• Self-starter, ability to manage multiple assignments with strict deadlines.

• Intermediate to expert level in Microsoft Excel, with experience using functions; PivotTables, V-Lookup, Filters, Macros, etc.

Education

• Bachelors degree or equivalent experience required

Pay Range

The typical pay range for this role is:

$40,600.00 - $85,100.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/03/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.