Shire Jobs

Description Job Overview: To assist and assure the completion of housekeeping tasks assigned to room attendants and house-persons in guest rooms and corridors to maintain high standards of cleanliness. To supervise and assist with all housekeeping activities as assigned. Responsibilities and Duties: Visually inspect VIP rooms, guest rooms, and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. Monitor performance of room attendants and house-persons. Provide organization, guidance, communication as well as exercise good judgment, while reinforcing high standards of quality. Prepare work performance reports on all personnel assigned to work and submit them to the Housekeeping office. Ensure all jobs are completed within the shift. Prepare P.M. Room Status Report. Take requested inventories of furniture, fixtures, equipment, supplies, etc. Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies are considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets. Or corridors, broken mirrors or windows) to the maintenance department. Expedite special guest requests, such as extra towels, blankets, or pillows. Assist room attendants and house-person in securing all supplies and tools necessary for the completion of their jobs as the need arises. Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department. Respond to guest questions. Provide guest assistance, directions, and information as requested. Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. Other duties as assigned such as assisting Room Attendants when necessary. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment. Ability to read and write English in order to complete forms such as a room status report. Ability to provide clear direction, instruction, and guidance to subordinates. Ability to organize and prioritize work and meet deadlines. Ability to exercise judgment and implement control over the performance of subordinates. Other Expectations: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Working Conditions: Physical Demands: Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects. Walking or standing frequently while inspecting rooms. Environmental Cond