Job Information
Vertiv Corporation AC Power Service Center Supervisor-Seattle District in Seattle, Washington
POSITION SUMMARY Responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a defined territory of service center engineers (CE's) and technicians (FST's). RESPONSIBILITIES * Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area. * Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. * Lead large projects requiring specialized skills such as generator acceptance tests, commissioning of larger substations, supervising "turnkey" projects, detailed power survey and other types of electrical consultation. * Instrumental in developing tests and inspections in new areas of field services. * Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and billing. * Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing. * Actively involved client interface and business development activities. Supervisory Responsibilities 6-10 Service Center Field Service Engineers (CE's) and/or Field Service Technicians (FST's) Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. * Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. * Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. * Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. * Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. * OR, high school education or equivalent and ten years minimum same or similar work experience. * Factory certified on Core Vertiv (Liebert) UPS and related critical infrastructure products. * Possess a working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer S To view the full job description,