Job Information
Outdoor Research, LLC Business Operations Analyst in Seattle, Washington
Title Business Operations Analyst
About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research. Outdoor Research Values Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals. Passion: We love what we do and take pride in sharing our work with others. Innovation: We are complex problem solvers. Collaboration: We are better together. Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.
Position Business Operations Analyst
Description
Location: Seattle (Hybrid) 3 days in-house Rate of pay: $70,000 - $90,000 DOE
About this role
The Business Operations Analyst will be responsible for supporting the Operations team as it relates to OR's analytics suite, assuring we are providing flexible and nimble reporting to support our business channels and delivering key insights throughout the seasonal S&OP process. This role will work across departments by aligning reporting, systems and processes between teams with Outdoor Research's operations strategy and business analytics objectives top of mind. This role will also work closely with the Sales Operations and Planning teams on an ongoing basis, utilizing our analytics suite to support sales and supply chain processes and ensure we are delivering on our promises to customers. An ideal candidate will have both technical proficiency and the ability to convey complex information to non-technical end users.
What you will do:
Assist with new and ongoing business operations reporting projects as they relate to Outdoor Research's Power BI Analytics Suite.
Execute ad-hoc reporting requests as they relate to business operations analytics.
Provide S&OP Process support including data creation and facilitation.
Provide Sales Operations support both internally and externally including data creation and facilitation related to sell-in, sell-through, and order changes.
Assist in optimization processes to identify gaps in supply and demand and maximize on-time delivery related to the company allocation strategy.
Provide seasonal exception reporting for sales order audits.
Execute order entry and modifications to direct-to-consumer bulk orders in ERP to support inventory optimization.
Regular review of availability reporting to proactively manage inventory shortages/constraints.
Preparation and circulation of gap analysis reporting & communication with necessary parties.
Assist with reporting questions as they relate to access and end user training.
Support communication flow between Sales, Planning, Operations, and IT as needed.
Attend appropriate cross-functional meetings to gather imperative information as it relates to business operations and analytics: S&OP, CTC, Buys, Sales.
Demonstrate an ongoing proficiency and knowledge of the business, systems and customers.
Position Requirements
What you should bring to the table?
Bachelor’s degree preferred; may be substituted with relevant experience.
1 - 2 years of relevant Data Analytics experience.
Excellent Excel skills.
Experience working with Power BI or similar data visualization platform desired.
Experience working with Dynamics 365 or similar ERP desired.
Previous experience with omnichannel manufacturing and/or retail desired.
Strong ability and desire to learn and use new technology.
Exceptional ability to deal with adverse situations positively.
Proven ability to work independently.
Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication.
Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company.
Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another.
Ability to anticipate how a decision made can affect our customers, our partners, our products or other departments’ operations and/or morale; “connecting the dots.”
Demonstration of innovation and initiative –always looking at improving our products and processes while also displaying a willingness to dive into the details and help where necessary.
What do we bring to the table?
11 paid holidays each year and 3 floating holidays
PTO/PSST
Transportation benefits
Paid volunteer time
Comprehensive medical, dental and vision plans
401K with discretionary company match
Bouldering wall
Product discounts
Employee interest groups including various sports activities
Exempt/Non-Exempt Exempt
Full-Time/Part-Time Full-Time
Location Seattle, WA
EOE Statement OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements.
OR supports this commitment with an Affirmative Action Program, which is updated annually. The
objectives of the Affirmative Action Program are to ensure that our team reflects the diversity of our local community. We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Affirmative Action Program is available for review by all employees and is maintained in the Human Resources Department.