Shire Jobs

Sartorius is seeking a dynamic entrepreneurially spirited Field Service Engineer based remotely in the Seattle, Washington area. In this role, you will be supporting cutting edge equipment; the Ambr system (this is a unique product on the market). You will act as a trusted partner supporting customers with management of installations & commissioning, calibration, and preventative maintenance across a range of systems.

For more information on the Ambr system please click the link below.

https://www.sartorius.com/en/search?search=ambr#24598_24596=ambr

What you will accomplish together with us: On a daily basis you will perform installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems. You will be responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius. Additionally, you will acquire in-depth product knowledge and demonstrate self-improvement. You will be required to perform a variety of in-house service activities in the Delaware office as needed. You will follow all service procedures to ensure that Sartorius' customer information and product software/configuration is up to date and accurate. You will keep accurate records of time, expenses and work performed. You will make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details. You will collaborate with teams to escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator Do you enjoy traveling? You will travel up to approximately 80% (primarily within an assigned territory).

What Will Convince Us: You have completed an associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology. You have formal training in mechanical/electrical hardware set-up and configuration. Field or building services engineering experience would be considered in lieu of a formal qualification. You have a minimum of 2 years' experience of working in a commissioning/test or field service/support environment within high-tech engineering/manufacturing company - ideally on capital equipment. You have a valid Driver's License and passport or the ability to obtain one. Must have experience with and be competent in measuring AC/DC voltages. Hands on experience with robotics, motors, conveyor systems, input/output modules, optical readers, pneumatics and electromechanical assembl Experience of electrical, mechanical & I/O fault-finding at system and component level Experience with automation and or robotics is a huge plus Understanding of automatic mechanisms and their associated electrical control systems

We Value: Excellent driving record Ability to communicate effectively and establish sound relationships with team members and customers. A good understanding of mechanical/electrical drawings Proven problem-solving skills Ability to effectively train and manage customers in the use of our products Computer literate and familiarity with MS Office Good understanding of mechanical and electrical schematics Installation of software and firmware updates/testing Customer maintenance/best practice training Calibration of control systems, e.g. temperature and/or volume Knowledge of clean room protocols, drug discovery, process development, cell culture technologies and GMP environments would be advantageous. An understanding of both Mammalian and Microbial cell cultures Bioreactors and their use to grow cell culture Experience of configuring PCs and installing software packages (Windows OS) You identify with our core values: Sustainability, Openness, Enjoyment

Base salary offered for the position is $85,000.00 - $100,000.00 depending on exp rience, plus annual bonus, and car allowance.

What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network" Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness