Job Information
Live Nation LN Concerts, General Manager - Gorge Campground in Seattle, Washington
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
We are currently looking for a General Manager for the Gorge Campground. The GM will own full responsibility for all aspects of the campground business operations at The Gorge in George, Washington. This is an exciting opportunity for operations leaders who are looking to take their career to the next level with the largest global entertainment brand.
WHAT THIS ROLE WILL DO
Facilitates proper communication and organization in the campgrounds, as well as to and from Home Office
Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the campground through his/her own personal and professional conduct
Manages physical plant/facility with an emphasis on the Gorge Campgrounds to ensure proper maintenance and repair
Oversee sales and cash operations in the Campground working closely with Gorge General Manager and Home Office finance team
Maintains food & beverage budget through inventory management, pricing and process improvement and proper training of staff
Works closely with local, state and governmental organizations in maintaining highest standards or health, sanitation and cleanliness in food and beverage areas
Ensures that all camping events are executed properly, to the Gorge General Manager’s satisfaction
Promotes positive employee relations including effective delegation of duties and fostering high staff morale
Provides leadership and direction resulting in employee retention
Identifies, develops and retains high potential Team Members to build business bench strength
Creates and maintains framework for strong interdepartmental communication to effectively implement cross promotional goals and objectives
Fosters and maintains community and partner relations that will further the interests of the company, venue and campground
Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue and campground
Analyzes demographics of the market and looks for opportunities to increase markets; works with marketing, special events and promotions staff to create internal, external promotions
Reviews all special events contracts for profitability and feasibility for execution; ensures that all special events are executed to Live Nation Standards
Participate in preparing annual budgets, in conjunction with executive leadership team and Home Office support team members
Participate in developing long and short-term plans for revenue growth and cost control measures
Ensure systems and processes are in place for all cost controls/inventories
Develops new revenue streams including new camping concepts, F&B promotions, retail, new guest experiences, innovative and creative new concepts.
WHAT THIS PERSON WILL BRING
Minimum of 5 years of experience as a Facility Manager, Assistant General Manager, Campground Manager or Operations Manager in a live entertainment, restaurant or multi-unit hospitality related business.
Must be willing to be present on site at The Gorge location as needed to fulfill all job requirements – including but not limited to all show days as well as the days leading up to and post show
State or county required Responsible Alcohol Awareness Training Certification or Equivalent
Must have experience in event sales and promotion
Requires excellent communication skills, both verbally and written
Expertise in profitability analysis and budgeting required
Exhibits strong problem-solving skills in long term and immediate situations
Ability to perform all job duties and responsibilities
BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
WEALTH: 401(k) program with company match, Stock Program Reimbursement
FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
The expected compensation for this position is:
$68,000.00 USD - $85,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.