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Nordstrom Manager, Insights Delivery for Merchandising (Hybrid - Seattle) in Seattle, Washington

Job Description

Manager, Insights Delivery for Merchandising at Nordstrom

Nordstrom is revolutionizing the retail industry through the power of data and artificial intelligence. Our vision is to be the best data-driven fashion retailer in the world. We believe in fostering a culture of data-driven decision-making and leveraging advanced analytics to drive strategic business outcomes. Our Merchandising Analytics team is dedicated to supporting our merchandising teams by providing robust data insights and analytics to optimize product selection, inventory management, and overall merchandising strategy.

Role Overview

As the Manager, Merchandising Analytics, you will lead a team of talented analysts to develop and implement strategies that enhance our merchandising capabilities. This role is critical in fostering a culture of data-driven decision-making across the merchandising organization by ensuring that the team has the tools, support, and best practices needed to deliver impactful insights. You will partner closely with merchandising leaders to drive initiatives that optimize product assortment, pricing, and inventory management, ultimately enhancing customer satisfaction and business performance.

Key Responsibilities:

  • Lead and mentor a team of analysts within the Merchandising Analytics team.

  • Develop and implement best practices for merchandising analytics, ensuring scalability and high performance.

  • Partner with merchandising leaders to ideate, define, test, and scale initiatives focused on optimizing product selection and inventory management.

  • Present data insights through storytelling to audiences with mixed levels of technical expertise.

  • Support various insights, testing, reporting, and optimization across the merchandising lifecycle (assortment planning, pricing, inventory, and promotions).

  • Manage and balance projects to maximize the value of analytics work to the business.

  • Define success metrics and develop measurement frameworks with key stakeholders.

  • Implement experimental design and test/learn frameworks to validate merchandising strategies.

  • Compile, cleanse, and analyze data to drive actionable outcomes in support of merchandising objectives.

  • Apply advanced analytical and statistical practices to create actionable insights.

  • Deliver high-quality solutions and recommendations through collaboration with team members and business partners.

Qualifications

  • Experience:

  • 7+ years of relevant work experience in merchandising analytics or a related field.

  • At least 5 years of experience managing teams.

  • Proven track record of delivering well-designed analytics systems built for scale and performance.

  • Education:

  • BA/BS in Computer Science, Data Science, Business Analytics, or a closely related field, or equivalent practical experience.

  • Technical Skills:

  • Strong coding skills in languages such as R or Python.

  • Proficiency with data visualization tools like Tableau, or Looker.

  • Experience with Cloud technologies, such as GCP, is a plus.

  • Proficiency in extracting data using SQL from relational databases (Big Query, Amazon Redshift, Oracle, Teradata preferred).

  • Best Practices & Agile Development:

  • Strong understanding of BI best practices, alerting, monitoring, A/B testing, and production support.

  • Experience with agile methodologies, such as SCRUM or Kanban.

  • Leadership Skills:

  • Proven leadership and management skills with a track record of building effective and self-directed teams.

  • Strong critical thinking and storytelling skills.

  • Ability to think strategically and expand understanding of business domains.

How We Work:

  • Collaboration: We utilize remote pairing and virtual collaboration tools to build out architecture solutions and work together effectively.

  • Transparency: We promote open dialogue and discourage silos, ensuring transparency in our processes.

  • Agility: We ship frequently and focus on delivering incremental value.

  • Inclusivity: We are committed to building a diverse team with unique perspectives, fostering a healthy and inclusive environment.

  • Pride in Work: We value our people and invest in their development, applying their strengths and interests to the company's success.Join Us:If you are passionate about leveraging data insights to drive business success in the merchandising domain and are eager to lead a team of talented professionals, we invite you to join us at Nordstrom. Together, we will transform how Nordstrom utilizes data to inform strategic merchandising decisions and create exceptional customer experiences.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $141,000 - $258,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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