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Salesforce.com, Inc Manager, M&A Quote to Cash Strategy in Seattle, Washington

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance and Operations

Job Details

Role Description :

Salesforce is seeking an experienced Manager to oversee all aspects of large scale post-merger integration (M&A) / operating model / business transformation projects in the Finance - Revenue Operations Quote to Cash space. This role offers an exciting opportunity to be a part of Salesforce’s Quote to Cash Strategy & Operations team.

This person will be responsible for making critical decisions on crucial projects to improve and scale our business operations. The candidate will lead project timelines and deliverables, diagram as-is and to-be processes, gather and document requirements, make strategic decisions, and provide updates to executives.

The position reports to the Director, M&A Quote to Cash Strategy & Operations within Finance - Revenue Operations.

Your Impact :

  • Represent the Quote to Cash Strategy & Operations team on large scale projects

  • Manage all aspects of the Quote to Cash workstream on the integration of mergers and acquisitions and other corporate transactions from post-close through integration

  • Lead projects including scoping, resourcing, project planning, and implementation

  • Coordinate/facilitate cross-functional meetings, document decisions, and follow-up on actions

  • Accountable for the successful identification and execution of a critical sequence of activities and milestones to achieve the business’ desired outcomes

  • Accountable to incorporate the acquired entities systems, processes, and policies into the core business’ standards

  • Own prioritization (and escalation/resolution) in partnership with IT on building system enhancements from ideation to deployment

  • Handle the documentation of as-is/to-be processes, fit-gap, and definition of business requirements

  • Apply subject matter expertise to resolve routine and sophisticated business issues within established guidelines, handle problems, seek approval as needed, and implement appropriate alternatives

  • Provide status updates to leadership and maintain issue logs and project risks

  • Appropriate frame problems / issues through written/verbal communication that allow Q2C / Integration leadership understand and achieve resolution

  • Appropriately track and communicate tasks/issues risks

  • Work with internal users to obtain feedback on improving systems and working with IT to deliver requests

Minimum Requirements :

  • 5+ years of experience related to CPQ, Sales Operations, Order Management, Provisioning, Invoicing/Billing systems

  • 3+ years of management consulting, project management and M&A experience

  • 3+ years in sophisticated business and technical environments (technical functional knowledge of Salesforce, CRM, CPQ)

  • Solid understanding of business and quote to cash operating models supporting the technology industry (including saas/cloud and on-prem software)

  • Quote to Cash experience across all project phases, from initial visioning and goal setting, design and implementation, to post go-live support.

  • Solid understanding of Lucidchart or other process documentation software

  • Solid understanding of Smartsheet or other project management software

  • Advanced Excel and PowerPoint, and Google Drive skills

Preferred Requirements

  • PMP & Six Sigma certification

  • eTom and ITIL certification

  • Excellent written and verbal communication skills - including presenting and deck work

  • Able to think independently and consider cross-functional and upstream/downstream impacts

  • Structured thinking and problem solving - ability to break down sophisticated problems into composite parts and a naturally inquisitive mentality to properly investigate and resolve problems

  • Demonstrated ability to drive process improvements, problem-solve, and produce results

  • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly

  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative

  • Ability to understand broader business and financial issues, juggle multiple projects and tasks, and prioritize tasks in a fast paced environment

  • Structured, organized, and a keen sense of urgency, and self-motivated

  • Strategic forward-thinking business operations problem solver, supported by deep analytical capabilities and a data driven approach

  • Ability to work independently and thrive in a team environment

F or Colorado-based roles: Minimum annual salary of $99,200 . You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

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Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

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