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This is a hybrid position; some travel will be required; with an expectation of a minimum of 3 days a week in the office. Candidates should live within commuting distance of our Seattle office. Who You'll Work With At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Operations Analyst - Strategic Accounts - Temporary We are seeking an temporary Operations Analyst to support our managed accounts as part of our growing operations team. The successful candidate will be responsible for maintaining the internal operational lifecycle for some of our most strategic clients. We are looking for an individual with demonstrated professionalism, attention to detail, creative problem solving, and adaptability. Candidate must excel at effective communication, task management, and the ability to infuse the core tenants of Customer Love in the internal operations lifecycle for our clients. What You'll Do Day-to-Day Business Activity Support * Assist account leaders with identifying, obtaining, tracking, and managing engagement/project details * Manage consultant onboarding and off-boarding process including information gathering, coaching clients and consultants through the process and maintaining accurate database of all consultants in process of onboarding and offboarding * Act as first line of contact between consultants in the field and internal leadership * Research complex questions and troubleshoot engagement, invoicing or other issues * Plan and execute account specific events * Act as a liaison between business leaders and IT or Finance teams to identify and resolve issues with engagement setup, time entry, and billing, etc. * Prepare agendas and facilitate various account team meetings - holding participants accountable for follow up and action items Business Development and Sales Cycle Support * Become and serve as a SME in client operations and logistics * Coordinate, monitor and assist with client proposals, contracts, and other related documents * Utilize business systems (Salesforce, ChangePoint, Power BI) to provide reporting support * Research and develop presentation materials as necessary for business development opportunities * Hold team accountable to data hygiene in Salesforce, ensuring accurate and timely data entry What You'll Bring * 3+ years of professional work experience * Strong interpersonal communication skills, and executive presence * Ability to multi-task and prioritize * Excellent analysis skills, and ability to focus on detail and accuracy * Strong technology skills, including Microsoft tools and Salesforce.com{target="blank" rel="noopener"} platform * Self-starter with the willingness to take action and find opportunities to support * Positive, relationship-oriented attitude and communication style * Ability to work across teams in the organization and support multiple departments and business leaders * Ability to respond creatively, calmly and flexibly to change Preferred * Experience at a professional services company * Experience with Salesforce.com{target="blank" rel="noopener"} platform * Interest in technology tools and process improvement * Experience working with proposals, contracts and legal documents About Us Slalom is a next-generation professional services company creating value at the intersection of business, technology, and humanity. With our fiercely human approach, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by over 700 technology partners, our near