Job Information
University of Washington PATIENT ACCOUNT REPRESENTATIVE SUPERVISOR, (100%FTE, DAYS) in Seattle, Washington
Req #: 241568
Department: UW MEDICINE - PATIENT ACCOUNT AND SUPPORT SERVICES
Posting Date: 12/11/2024
Closing Info: Closes On 12/20/2024
Salary: $4,664 - $6,673 per month
Shift: First Shift
Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-2022-V1_a11y.pdf)
UW MEDICINE’S PATIENT ACCOUNT AND SUPPORT SERVICES Department has an outstanding opportunity for a PATIENT ACCOUNT REPRESENTATIVE SUPERVISOR WORK SCHEDULE
40 hours per week
Day Shift JOB RESPONSIBILITIES
Supervise staff performing self pay support within the Single Billing Office (SBO)
Review and approve patient accounting transactions; coordinate and monitor unit daily workflow, establish departmental procedures to assist with daily workflow
Identify trends and put preventative measures in place to prevent loss in revenue
Monitor and deliver staff productivity, provide performance feedback and annual performance evaluations conduct corrective action as needed
Assist staff in developing plans for resolving backlogs; provide continued training and education to staff as needed
Provide desk coverage when necessary
Review, correct and approve timekeeping/payroll reports; prepare administrative reports
Compose and prepare correspondence and spreadsheets utilizing Microsoft Word and Excel programs
Act as liaison between departments and outside agencies
Review and interpret rules and regulations that affect patient accounting and ensure work unit is in compliance
Interview and recommend selection of applicants, conduct training, assign and schedule work, act upon leave requests
Conduct annual performance evaluations and recommend disciplinary action REQUIREMENTS High School graduation or equivalent and two years of college-level courses AND three years of experience in patient accounting, customer service, or a related office environment OR Equivalent education/experience ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.