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Amazon Principal Product Manager - Technical, AWS Insights and Optimizations in Seattle, Washington

Description

Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team's vision is to be the world's authoritative provider of AWS computing insight, where customers can understand, control and optimize cost and usage of AWS products. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. We take inputs from these services and merge them with the millions of events every second to produce actionable insight to our customers via the web, mobile, tablet, and APIs.

Providing a scalable platform to support AWS’s expanding business is a complex architectural challenge, and accurate cost and usage information is a critical piece. Enterprise-level customers make large dollar-value decisions based on the timeliness, accuracy, and detail of the data provided by our products.

Amazon Web Services is seeking an unconventional, visionary, and driven Principal Technical Product Manager for AWS Commerce Platform. Our fast-growing team builds products and services to help customers manage the costs, compliance, and integration of their cloud applications. To accelerate their cloud adoption, customers use our products to unlock data from silos and deliver timely insights across their entire enterprise—IT, engineering, finance, procurement, risk management, and lines of business—whether for cost optimization, compliance audits, customer engagement, or process automation.

The AWS Commerce Platform team operates the systems that meter usage, compute cost and taxes, issue invoices for AWS services, and provides cost analytics to customers. Our customers are AWS product teams who need to collect and analyze revenue for their services, and AWS customers who need to know what services they have used, how much they cost, and key optimization opportunities. The AWS Insights and Optimizations team delivers cost and usage insights to our customers and is looking for a product manager who can lead cross-functional product initiatives on a global scale.

As a Principal Technical Product Manager, you will work directly with customers across the globe to identify their unique data and analytics needs and improve the ease of understanding, flexibility and customer value of our platform that power customer facing products. Our team is looking for a smart, customer-focused, technically savvy, and strong owner to lead the definition and delivery of products that provide customers with key data-driven insights to enable their cost and usage reporting and processing data pipeline. This is a cross functional role. You will define vision, strategy, roadmap, and package capabilities to delight customers. You will get an opportunity to work with an entrepreneurial team and data scientists that are leveraging artificial intelligence and machine learning technologies to help customers drive efficiencies and accelerate their time to value.

Key job responsibilities

  • Create the product vision, and strategy for internal and external customers.

  • Engage with customers through a variety of channels and serve as the voice of the customer internally.

  • Gain feedback from customers to ensure right focus in building our products

  • Manage the entire product life cycle from strategic planning to tactical execution.

  • Partner with engineering teams to deliver on the product roadmap.

  • Establish goals and review metrics to identify opportunities and measure the success of the product features.

  • Define and maintain a product roadmap with inputs from all stakeholders.

  • Provide effective written and verbal updates on the products and key projects to senior leadership and stakeholders.

About the team

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 7+ years of technical (software development, network development, IT, other related) experience

  • 5+ years of working as a Technical Product Manager experience

  • Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Preferred Qualifications

  • MBA or MS in a technical field

  • Experience with developing systems in an enterprise environment

  • 7+ years of experience managing projects and writing technical specifications

  • Experience working directly with engineers on product enhancements

  • Experience with cloud cost management and optimization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $163,000/year in our lowest geographic market up to $281,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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