Job Information
University of Washington PROGRAM OPERATIONS SPECIALIST in Seattle, Washington
Req #: 238765
Department: THE DEPARTMENT OF REHABILITATION MEDICINE
Appointing Department Web Address: https://rehab.washington.edu/
Job Location Detail: Health Sciences Building
Posting Date: 09/23/2024
Closing Info: Open Until Filled
Salary: $4,517 - $5,400 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The Department of Rehabilitation Division of Physical Therapy has an excellent opportunity for a full- time Clinical Education Specialist.
The Clinical Education Specialist will be the main contact for liaising with the Division of Physical Therapy (DPT), the Clinical Education Program’s contracted community partners, and working with students to ensure their engagement and progress through the Program. Clinical education experiences are incorporated throughout the DPT curriculum with most coming during the final stage of physical therapist training at the University of Washington. These experiences provide the model for mentored patient/practitioner interaction prior to graduation and licensure.
DUTIES AND RESPONSIBILITIES Work Collaboratively with the Director of Clinical Education, the Integrated Clinical Experience Coordinator, and the Spinal Cord Injury Transitions Coordinator (25%)
Develop and maintain strategic relationship with established and potential placement sites
Manage clinical site contracts
Develop clinical placement strategies
Manage confirmed clinical placementsImplement operational goals; independently set priorities for accomplishment on a day-to-day basis (75%)Goals may include, but are not limited to:
Programmatic communication
Track on boarding progress
Update clinical placement information in the Exxat database
Know and understand the strategic imperatives and initiatives of the Clinical Education Program. Build successful relationships at each site that will make it possible to successfully implement and monitor operational goals
Independently and collaboratively problem solve issues for the Director of Clinical Education, clinical sites, and the Physical Therapy Division or Rehabilitation Department leadership that would have negative impact upon effectiveness of the Clinical Education Program
Identify process improvement opportunities within the clinical education process
Track required student submissions related to clinical education
Represent the Clinical Education Program within and beyond the UW Community by assisting in developing working and project-based partnerships
Develop and maintain program infrastructure, including data management strategies and tools. As needed, the Clinical Education Specialist will research new technologies and upgrades to existing software and maximize the benefit of Clinical Education Program-managed systems
Understand all applicable program, School, University and State policies, procedures, and workflows as they relate to the Clinical Education Program and translate them for students, advise the Director of Clinical Education as to changes and interpretations, and propose program policies and processes to ensure compliance
Develop evaluation protocols and reports/ analyses of evaluation data to help guide the Director’s and Division’s strategic decision-making for the program
Conduct programmatic evaluations
Develop and implement Standard Operating Procedures for the program
Anticipate potential issues, proactively develop mitigations, and know when to escalate issues to higher authority
Train team members on clinical on boarding and Clinical Education Program processes, including Exxat
Manage comprehensive and timely on boardings of students to clinical sites
Develop and improve internal systems and standards of communications to ensure student support MINIMUM REQUIREMENTS
Bachelor’s Degree
One year of project management or administrative coordination experience, preferably in a clinical and/or educational setting Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS
Excellent communication and organizational skills
Strong critical thinking and creative problem-solving skills
Accountability and initiative, especially in personal responsibility for major duties and process integrity
Excellent attention to details and deadlines
Database experience
Proficiency in Microsoft Office applications, Adobe Acrobat Pro, and Internet applications
Prior experience working independently and as part of a team
Ability to multitask DESIRED QUALIFICATIONS
Program management experience
Experience with graduate-level professional training programs and/or clinical internship process, including on boarding to clinical sites and negotiation of affiliate agreements
Knowledge of legal compliance and resolution processes or equivalent education/experience
Experience with Canvas or other learning management system Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.