Job Information
Nordstrom Senior Program Manager - Strategy & Communications (Hybrid - Seattle) in Seattle, Washington
Job Description
As a Sr Pro gram Manager on the Product Management ( PdM ) Business Management team , you will hold a n important role supporting the success of our transformation by driving key communications and programs across the organization . You will be responsible for developing and implementing comprehensive communication strategies , processes , and change management solutions that align with our business objectives and support our team’s focus areas and transformation initiatives. You will collaborate with and support the Product Leaders hip team to develop strategic recommendations across many essential areas: domain strategy (e.g., merchandise, marketing, supply chain), portfolio management, and product excellence.
A day in the life …
Communications : Drive and develop internal and external communications strategy, events, and initiatives for the Product Management Leadership team .
Work with P dM Leadership and key partners ( e.g., HR and Finance) to develop and execute communication plan s that will include a focus on strategic vision, product management process, and ways of working.
Develop , coordinate, and implement strategic plans to effectively convey Product Management transformation objectives and initiatives to both internal and external stakeholders ( e.g., a new Product Playbook, Tool releases, and Product Management Training) .
Oversee internal communication and change management efforts to ensure that employees are informed, engaged, and aligned with organizational , domain, and company goals and objectives .
Leadership Effectiveness : Own and drive processes, including follow - through and related communications to enable successful organization leadership .
Assess current meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence .
Identify and facilitate opportunities to create cross group collaboration and synergies.
Ensure preparation for Product Management ceremonies and events are understood and happen in a coordinated way across teams, so that meetings are highly productive and follow-up /accountability measures are in place.
Strategy Development : Translate complex ideas and strategies into compelling and visually engaging presentations and storytelling artifacts to effectively communicate strategic objectives and other business critical concepts with stakeholders , partners , and teams.
Distill intricate concepts into clear and concise narratives, utilizing storytelling techniques to enhance understanding and engagement .
Collaborate closely with PdM Leadership to understand their vision and goals and translate these insights into impactful visual presentations and artifacts .
Ensure coherence and consistency in messaging across presentation materials, maintaining organization alignment and best practices .
You’ve got this if…
A bachelor's degree.
10+ years of related experience (e.g., product mgmt., financial planning, project management, business process engineering in a technology-focused environment).
Experience working at a leading management consulting firm (e.g., Bain, BCG, McKinsey, Deloitte) a plus.
Communications Expertise : Passionate about turning ideas into visual storytelling moments. Has strength in creating strategy and driving execution across written, verbal, and social mediums internally and externally. Understands how to communicate at scale .
Strong S trategic T hinking and A nalytical S kills : Ability to translate business objectives , strategies, and ideas into effective communications , meetings, and processes that drive organizational change , consistency, reliability , and efficiency .
Track Record of Success: Demonstrated ability to drive complex strategies and projects - exceeding expectations and delivering business results. Experience working on high profile projects with senior level executive visibility and engagement.
Comfort M anaging A mbiguity and U ncertainty : Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities. Confidence to navigate a vast array of information and stakeholders. Anticipates , identifies , and mitigates impact of decisions and implications for people and teams internally and externally.
Ability to Bring People Together: Builds partnerships and trust and keeps a pulse on the needs and opportunities of the organization. Brings diverse groups together to foster a respectful, positive, transparent, and collaborative environment.
Solid Judgement & Instincts : Proven ability to make principled decisions under pressure and find a path forward , particularly when there are different/competing points of view. Proactive with the a bility to execute with minimal follow-up. Can handle sensitive and confidential information with discretion.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $90,000 - $175,000 Annually
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
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OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
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