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Amazon Sr. Technical Program Manager, AWSI Business Insights & Operations in Seattle, Washington

Description

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

We are seeking an experienced Sr. Technical Program Manager to drive strategic initiatives and complex technical programs across the AWS Industries organization. The ideal candidate earns trust through outstanding performance, demonstrates strong strategic planning and project management skills, and effectively coordinates cross-functional teams to deliver high-impact results.

This critical and highly visible role plays a key part in developing and implementing data-driven strategies foundational to our success. The position is responsible for leading high-visibility, cross-functional initiatives, developing program visions and roadmaps for BI solutions, driving operational best practices in data management, and fostering innovation within AWS Industries.

Ideal candidates are passionate about data governance, analytics, and operational excellence. They continuously seek to optimize data processes, drive innovation in BI solutions, and strive for increased efficiency in data-driven decision-making. With a strong understanding of both business needs and technical data solutions, successful candidates will use their project management, data engineering, and leadership skills to develop analytics solutions that move the business forward and enable better, faster, data-informed decision-making.

Key job responsibilities

Lead high-visibility, cross-functional initiatives across AWS Industries, managing the entire project lifecycle from conception to launch.

Develop and communicate program vision, roadmaps and strategies based on data, customer needs, and organizational goals.

Drive operational best practices for data governance, quality, and management to enable team scalability and growth.

Create detailed business requirements and user stories for product specifications and architecture.

Proactively identify and resolve issues impacting strategic, financial, and technical goals, unblocking teams to perform optimally.

Evaluate and recommend technical solutions that meet customer requirements, ensure scalability, and adhere to timelines.

Collaborate with engineering teams to deliver highly available, performant, and secure products at Amazon scale.

Own executive communications and status reports for leadership and field organizations.

Implement best practices, training, and documentation to support program objectives and reduce exposure to common failure modes.

Foster innovation and continuous improvement within AWS Industries, leveraging cutting-edge technology to enhance organizational management.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • 3+ years of software development experience

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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