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Amazon Sr. Technical Program Manager, Content Systems in Seattle, Washington

Description

Do you want to redefine how content is created and scheduled at scale, enabling the best experience for millions of customers worldwide each time they visit Amazon.com? Are you energized by collaborating with multi-disciplinary teammates around the world to integrate the latest technology into your work? Are you interested in developing the next generation of marketing tools used by thousands of Content Creators across Amazon?

Content Systems is seeking a Sr. TPM to provide technical leadership, program management, and strategic planning across our suite of content creation and image rendering tools. In this role, you’ll conceive, prioritize, and execute development projects driven by your obsession to provide the most intuitive and efficient experience for Content Creators, enabling them to seamlessly create millions of pieces of engaging content for Amazon’s customers. You’ll work closely with product partners, software engineers, data scientists, and Amazon merchandisers to improve the end-to-end workflow for marketing content creation at Amazon. Your technical input will optimize delivery of content and assets, increase content quality, and improve interactions with our tools. You'll have opportunities to travel internationally to collaborate with global teammates and your work will continuously improve the experiences of millions of customers on one of the highest traffic consumer websites in the world.

You can expect to:

  • Provide technical input on project feasibility and architecture

  • Manage scope, resources, and risk

  • Align technical projects with business objectives

  • Create and maintain technical documentation

  • Experiment with evolving technologies, such as machine learning and Generative AI

The Content Systems team owns the foundation of merchandising tools at Amazon. We aim to provide Amazon Content Creators with the most seamless experiences when creating and scheduling content for Amazon’s customers. We supply our users content metrics to make educated business decisions that drive billions in revenue annually. If you are passionate about user experience and defining how content is created and scheduled at scale, then we encourage you to apply.

Key job responsibilities

  • Thinking big and working with business stakeholders and technology leadership to define strategy and requirements.

  • Delivering results by leading cross functional development teams from design to roll out.

  • Earning trust through regular communication with senior management on status, risks and change control.

  • Owning all metrics around initiative goals you will define. We make decisions based on data.

  • Being resourceful and creative to overcome obstacles and turn challenges into opportunities.

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 7+ years of working directly with engineering teams experience

  • 3+ years of software development experience

  • 5+ years of technical program management working directly with software engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

  • Experience working with marketing and creative teams.

  • An understanding of (or passion to learn) AI technologies, basic machine learning principles, and broader capabilities, coupled with technical understanding for effective collaboration with engineers, architects, and AI/ML practitioners in both strategic and tactical discussions.

  • Ability to positively influence change through solid rationale, supporting data and diplomacy.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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