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Amazon Sales Operation Lead in Shanghai, China

Description

Amazon Global Selling is a key initiative to achieve our vision to offer customers the Earth’s largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products.

Global Selling Regional Development and New Region team is looking for a experienced and talented Sr. Program Ops Manager, who can dive deeper into data and drive initiatives to support business teams in bringing CN Sellers selling globally and resolving critical business challenges. The ideal candidate should be able to deal with ambiguity, perform strong analytical skills, manage stakeholders, work without authority/influence senior leadership, streamline process to improve efficiency and willing to deal with routine operational tasks. He/she should have superior communication, analytical and structured problem-solving skills. The experience of working autonomously with multiple teams in a fast-paced and ambiguous environment is highly preferred.

Key job responsibilities

• Set up business operation process across teams to smooth the whole process and tasks

• Closely work with business teams, PMs to drive implementation of operational tasks and collectively feedback for continuous task and process improvement and optimization.

• Build mechanism and community to reflect multiple team's operation, scale the critical ones in more teams.

• Work relentlessly to improve existing process.

• Regularly update progress and call out hits and misses to the leadership.

Basic Qualifications

  • 5+ years of Microsoft Excel experience

  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

  • Experience with sales CRM tools such as Salesforce or similar software

  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

  • 5+ years of finance, business management and sales operations experience

  • Experience working within a high-growth, technology company

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