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Oconomowoc Residential Programs Service Coordinator in Sheboygan, Wisconsin

Do you want a job that is truly fulfilling? Are you looking to make a difference in someone’s life? Our team is looking for you!

Start an exciting, fulfilling career as a Co - Owner at Homes for Independent Living (HIL) as a Service Coordinator (SC) - overseeing two homes in the Sheboygan area that serve adults with disabilities. Our focus is to help our clients AND our employees live their best life possible.

We offer an amazing line of benefits including affordable medical, dental, and vision insurance, PTO, holiday pay, Pet insurance and more. We are also 100% employee owned.

The Service Coordinator (SC) provides day to day oversight of assigned programs. Their primary tasks will include overseeing the services to the clientele for multiple locations, supervising direct reports, overseeing operation of assigned homes, and serving as the primary contact between the guardian / client / funding case management team, & HIL.

  • Develops and manages individual service plans (ISPs) including all related documents in consideration of client preferences. Gains consensus between client, guardian, and case management staff. Manages updates to ensure the plan is always current.

  • Ensures the delivery of outlined services to the client for multiple program locations per the ISP. Monitors documentation that substantiates services provided to clients and measures outcomes.

  • Ensures medical and other treatment supplies are available at the residential location and that direct support staff are trained on the administration and logging of doctor ordered treatments. Will attend minimal doctor’s appointment to address complex medical issues. Serves as primary contact for hospital staff regarding emergency treatment and hospital stays.

  • Responds to program emergencies including those that occur outside normal business hours. Maintains eligibility to provide hands-on support in compliance with regulatory training requirements. Stays current on emergency and disaster related responses. Provides crisis intervention and support as needed in alignment with behavioral and individual support plans. Arranges or provides training for direct support employees on how to respond to an emergency or adverse event.

  • Oversees the maintenance and household operation of each assigned Company controlled property through collaboration and delegation of work. Reports maintenance needs to administrative staff. Delegates tasks as needed.

  • High School Diploma or equivalent plus 3 years of experience working in a long-term care setting is required.

  • Demonstrates flexibility, autonomy, responsiveness and high level of initiative

  • Requires oral and written communications and organizational skills

  • Possesses a Valid WI Driver’s License with 3 years of good standing

  • Access to an insured vehicle

  • Some basic travel to other locations

  • Our ideal candidate will be professional, calm under pressure, and have exceptional interpersonal skills.

email resume to:

We maintain a drug-free workplace.

We are an equal opportunity employer. Men, Women, Minorities, and Veterans are encouraged to apply.

ID: 2021-15455

Shift: 1st, 2nd and 3rd

External Company URL:

Street: 1201 Michigan Ave.