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Child Support Enforcement Supervisor

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Child Support Enforcement Supervisor

Salary

$4,220.67 - $7,025.00 Monthly

Location

Shreveport, LA

Job Type

Classified

Job Number

200080-CSESupv091724LM

Department

DCFS-Department of Children and Family Services

Opening Date

09/19/2024

Closing Date

9/24/2024 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

This vacancy is located in the Caddo Parish Child Support Enforcement office in Shreveport, LA.

Child Support Enforcement Supervisor has a Special Entrance Rate (SER): $24.35/hr.

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months. Youmust include all relevant education and experience on your official State application.

Resumes cannot be submitted in lieu of completing an application.

The duties that you describe in the Work Experience section of your application will be reviewed by State Civil Service as part of the process in determining if you meet the minimum qualifications for this job. Your experienceWILL NOTbe evaluated based on the job title alone. You must describe your actual duties. If you are a current employee of the State of Louisiana it is important that you indicate in the “Duties” section for each jobthe specific programs that you worked in to receive credit for that experience. List all prior employment. Work experience left off of your electronic application or only included in an attached resume will not be credited. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Incomplete applications will not be considered.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".

For further information about this vacancy contact:

Laura Milstead

DCFS Human Resources

laura.milstead.dcfs@la.gov

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree plus three years of professional level experience in child support enforcement.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the experience on the basis of thirty semester hours for one year of experience: counseling; social work; psychology; economics; business, public, or health administration.

A master's degree in the above fields will substitute for one year of the required experience.

A Juris Doctorate will substitute for one year of the required experience.

Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience.

A Ph.D. in the above fields will substitute for two years of the required experience.

Specialized degrees will substitute for a maximum of two years of the required experience.

NOTE: Any college hours or degree must be from an accredited college or university.

NOTE:

An applicant may be required to possess a valid Louisiana driver's license at time of appointment.

Job Concepts

FUNCTION OF WORK:

To directly supervise professional social services staff providing child support enforcement services.

LEVEL OF WORK:

Supervisor.

SUPERVISION RECEIVED:

Direct from Child Support Enforcement Manager 1 or other higher level personnel.

SUPERVISION EXERCISED:

Direct over Social Services Analysts. May also supervise clerical staff involved in child support enforcement services.

LOCATION OF WORK:

Department of Children and Family Services.

JOB DISTINCTIONS:

Differs from Social Services Analyst 3 by the presence of direct line supervision.

Differs from Child Support Enforcement Manager 1 by the absence of managerial responsibility for child support enforcement programs.

Examples of Work

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Supervises Social Services Analysts in a specified unit or geographical area through training, assigning, reviewing, and evaluating work performance; responsibility may extend to multiple parishes.

Responsible for the maintenance of acceptable standards for assigned child support enforcement program(s).

Assumes lead responsibility for the conciliation procedure to resolve disputes related to an individual's participation in their assigned program; interviews complainants and investigates for resolution.

Prepares required reports relative to assigned unit activities, reviews and analyzes records for quality assurance, and compiles data and statistical information for written reports.

Orients staff in all areas of staff development functions; conducts individual and group conferences with staff to increase their skill and efficiency.

Maintains working relationships with local, state, and federal agencies both in the public and private sector.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  Are you a current permanent status DCFS employee?

• Yes

• No

  Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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