Job Information
Kuehne+Nagel Sea Logistics LCL Operational Care Specialist in Singapore, Singapore
You will be part of our Operational Care team, adding your expertise + skills to the delivery of operational excellence
Your Role
You will be responsible for enabling transport activities by executing less-than-container load (LCL) operations whilst liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.
Your Responsibilities
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:-
To create + complete shipment details in our internal transport management system, coordinate with relevant stakeholders, then organize transport based on our obligations to the customer, escalating discrepancies as required.
To ensure high data quality is available for timely + accurate customer reporting.
To create files for SACO consolidation containers (Master).
To review + ensure alignment of shipping instructions including clarifying deviations + conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to customer care locations (CCLs).
To ensure optimization + efficiency is reached accordingly to goals + related cargo statuses are entered into relevant systems.
To ensure cost distributions are completed in
Your Skills and Experiences
At least 3 years of experience in logistics, particularly in handling LCL shipments.
Experience with SACO and co-loaders, managing import/export operations.
Strong organizational and time management skills.
Excellent communication and customer service skills.
Proficiency in logistics software and systems
Attention to detail, especially for import manifests and cargo inventory.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.