Job Information
Teva Pharmaceuticals Senior Telemarketing Specialist in Singapore, Singapore
Senior Telemarketing Specialist
Date: Sep 10, 2024
Location:
Singapore, Singapore, 079912
Company: Teva Pharmaceuticals
Job Id: 58263
Who we are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
Teva is seeking a dedicated Telemarketing Specialist/inside sales representative to join our team in a permanent capacity and make a meaningful impact.
In this role, you will be responsible in contacting HCPs, Clinics by telephone to promote and sell goods and services, receive orders, gather information, verify details, and send the required details to the designated Distributor.
There is no cold calling. In this role you will be given your own portfolio of current clients to contact.
How you’ll spend your day
Contact HCPs and Clinics by telephone to promote products, services to upsell and cross sell products.
Sell products to the customers over the phone.
Identity sales opportunities to meet the needs of specific customers.
Solicit orders for goods and services over the telephone.
Explain the product or service to potential customers.
Provide pricing details.
Handle customer queries.
Record customer details including reaction to the product or service offered, and details for transaction.
Receive orders over the telephone and pass on to the designated Distributors.
Schedule appointments for sales representatives to meet prospective customers where applicable.
Conduct customer and marketing surveys (after appropriate approvals)
Obtain contact details of potential customers from sources including telephone directories and purchased lists (after appropriate approvals)
Answer telephone calls from potential customers who are responding to advertisements (in-bound calls)
Contact customers to follow up on initial interaction.
Analyse sales data, identify customer buying pattern and utilize the insight to assist customers and internal team members based on their experiences.
Your experience and qualifications
Completed Secondary Education
Relevant work experience in in/Out-bound calls to HCPs/Clinic promotions or telemarketing preferable
Understanding of Pharmaceutical products preferable
Understand fundamental sales principles
Fluent in English
Excellent verbal and written communication skills
Good influencing skills
Demonstrate positive team dynamics through cooperation and networking.
Enjoy a more rewarding choice
Generous leave, health, and wellbeing benefits
Commitment to ongoing personal & professional growth via a blend of learning opportunities
Opportunity to join a leading global organisation with a network of 37,000 employees operating in 60 markets, with 25 R&D sites.
Make a difference with Teva Pharmaceuticals
Please submit your CV and a Cover Letter.
Please note that only shortlisted candidates will be contacted.
Reports To
Associate Director - BU Lead, Generic and Specialty- Marketing
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site (https://performancemanager.successfactors.eu/sf/careers/jobsearch?bplte_company=1080030P)
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
EOE including disability/veteran