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Sioux Land Community Health PHREESIA GREETER in Sioux City, Iowa

Description

Siouxland Community Health Center has 1-Part time opening with the following schedule:

Monday-Thursday 4:30pm-8:00pm and Saturday 10:00am-2:00pm.

Successful candidate must have solid experience & advanced knowledge of:

  • Strong communication skills

  • Previous successful work experience providing exceptional customer service

  • Experience in a medical clinic setting strongly preferred

  • Strong and proficient data entry skills

  • Health insurance knowledge or background a definite plus

  • High school diploma or GED

  • Bi-lingual strongly preferred

  • Ability to multi-task and work quickly and efficiently in a stressful environment

  • Must have ability to handle confidential information on a need-to-know basis as defined by SCHC.

    Successful candidate must be able to perform primary functions of position:

  • Serve as first point of contact for incoming patients and visitors.

  • Direct and track flow of patient visit and services.

  • Verify patients in Phreesia who have completed preregistration at home.

  • Push registration link to patients if the check-in line is long.

  • Proactively approach patients in line or in waiting areas to help them complete registration.

  • Direct patients to other agencies where appropriate.

  • Monitor lobby activities for safety and security purposes.

  • Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes.

  • Embrace and support SCHC’s Process Improvement and Quality initiatives by participating in PI events and report outs and by supporting the PI and Quality teams in their initiatives.

  • Other duties and projects as assigned.

Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.

Qualifications

Behaviors

Preferred

  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

  • High School or better
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