Job Information
All-Stat Portable Medical Dispatcher in Skokie, Illinois
Description:
Reliable Medical Dispatcher will act as a communication point for emergency and non-emergency calls. The dispatcher will receive requests, transmit messages and track vehicles.
Primary Responsibilities:
Dispatch orders for all services for All-Stat Portable, including monitoring technician/nurse routes, exam status, and exam priority status, to ensure the fastest turnaround times.
Intake orders from clients and customers via phone, professionally and respectfully
Enter all orders in medical tracking system and maintain logs and other information
Maintain communication with technicians/nurses and inform them of any pertinent order information, obstacles or requirement that is imperative for the successful completion of the exam.
Assist technicians/nurses with troubleshooting.
Address problems and requests by transmitting information, providing solutions, or notifying the appropriate person.
Provide field techs with information about orders, traffic, obstacles and requirements
Make CD images and distribute appropriately
Grant online access to outside medical professionals
Correct and modify issues with exams or order information
Requirements:
Excellent communication skills both verbal and written
Great organizational skills, and able to prioritize and delegate tasks and responsibilities effectively
Great interpersonal skills to interact with internal and external managers, clients and associates
Experience in upholding performance and quality standards
High school diploma or higher education
Previous Medical Dispatch or customer service experience
Flexible schedule and hours
Benefits:
Generous Medical, Dental and Benefits Package
PTO
Long-Term Disability and Life Insurance
Overtime Opportunities
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