Shire Jobs

Career Opportunities: Technical Account Manager (29954)

Requisition ID 29954 - Posted - Biosite Systems Ltd - Construction Gr excl. Global Function - GBR: England (Solihul - Lancaster House, Shirley) - Engineering & Science - Posting Country (1) - Yes - Associate - Travel Required: 61%-100%

 Job Description Print Preview

Technical Account Manager Scotland and the North of England

Can you bring your experience to our team at ASSA ABLOY? Join our team based in Solihull, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of. This position in based in Scotland and the North of England.

Joining our Operations team, the Technical Account Manager will build personal relationships with Customer site teams and maintain a reputation as technical authority with those teams and also within the Biosite organisation. The role holders will be responsible for all technical aspects relating to our key customers, including site surveys of complex installation requirements, validating the technical solution proposed and delivered, and alongside the Key Account Manager, acting as a key advocate for in-life improvement. The role holders will work closely with the Biosite installation and service managers to ensure the customer is always receiving a professional service.

What would you do as our Technical Account Manager

As our Technical Account Manager, you will work alongside the Key Account Team to provide both pre- and post- sales technical support to ensure that on-site solutions are specified in line with customer needs and technical feasibility.

You would also be responsible for:

• Pre-sales support for complex site solutions; customer guidance on best fit technical solutions against site requirements as well as post-sales support; providing guidance to the Customer

• Site survey and technical sign-off

• Installation and commissioning instructions and requirements validation

• Issuing RAMs/SoWs to Site team ahead of installation and commissioning

• Articulating access restrictions and requirement, including creation of Lift Plans as required

  The skills and experience you need

  We are looking for someone who has:

• Experience in a similar management role

• IOSH or equivalent qualification and SMSTS qualification

• Strong knowledge of 18 edition IET wiring regulations

• A good understanding of PC hardware, fire & security installations as well as networking, structured cabling & routing

• The ability to produce and annotate drawings

• Is an ALLMI Appointed Person

  What we offer:

  We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills

• A competitive salary and incentive schemes

• 24 days leave, increasing with length of service

• Company pension scheme

  We review applications regularly, so don’t wait

  We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply no later than 01/10/2024.

  To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Dominika Nalepa, Talent Acquisition Business Partner, at dominika.nalepa@assaabloy.com

  Let’s create a safer and more open world - together!

  To find out more about us, visit www.assaabloy.com

  We are the ASSA ABLOY Group

  Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

  As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

  As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.