Job Information
Eagle Security Group Unarmed Security Agent in Solon, Ohio
The primary goal of this position is to ensure all security operation functions are performed accurately and efficiently to provide a safe and secure environment for the client and their assets. This is a highly visible customer-facing role that entails regular interaction with the client’s employee’s and their senior leadership.
The Security Agent will provide on-site unarmed security for a Corporate Campus that includes both a head office and production facilities with over 4,000 employees during business hours, Monday-Friday (7:00am-3:00pm) with occasionally nights and weekends as requested.
DUTIES & RESPONSIBILITIES
Physical Security:
Maintain an acute situational awareness and professional posture.
Address unauthorized persons on Client Property. Communicate and De-Escalate a situation to other members of Security or Law Enforcement.
Investigate all unauthorized entrances onto Client Property.
Enforce policies and procedures set forth by Eagle and the client.
Perform access control functions with the highest degree of professionalism and client service.
Coordinate contingency plans and emergency medical response for security incidents on property and in the field.
Implement security and access control procedures to ensure safety on property.
Communication & Customer Service
Provide accurate and concise information at all times with the team, staff, and visitors.
Serve as primary center point for disseminating information regarding security-related incidents on property, as well as in the field.
Communicate with your team, staff, and visitors and follow-up on every request from staff and other partners.
Conduct yourself in a professional manner and provide dynamic customer service.
REQUIRED QUALIFICATIONS
Demonstrate exceptional results in a client-service role. Maintain professional and positive communication styles.
Ability to work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy.
Exercise sound operational judgment, as well as flexibility to shifting priorities and challenges.
Physically fit; candidates must meet minimum physical requirements to be considered.
Must be able to pass pre-employment background investigation.
Have the legal right to work in the United States.
Possess a valid driver's license for the state of residence.
Possess a OH state license to perform unarmed private security.
At least 5 years of security experience, preferably in the military or law enforcement.
Must have the ability to speak, read, and write English.
Must always maintain physical readiness to respond to an attack or hazard.
Maintain physical fitness to include standing on feet for several hours without a break, provide protective coverage during physically taxing activities including running, as well as maintain long schedules on property and in the field.
Ability to use computers and related office equipment, including the preparation of documents and inputting data. Knowledge of Microsoft Office is preferred.
DESIRED QUALIFICATIONS
Working knowledge of basic IT troubleshooting.
Previous security experience, including remote monitoring, access control, physical security, emergency response, as well as security protocol implementation.
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