Shire Jobs

TITLE

Accounting Clerk IV - Fire/EMS

OPEN DATE

3/11/2024

CLOSE DATE

FULL-TIME/PART-TIME

Part-Time

EXEMPT/NON-EXEMPT

Non-Exempt

BARGAINING / NON-BARGAINING

Non-Bargaining

DIVISION

South Bend Fire Department

LOCATION

Fire

REPORTS TO

SCHEDULE

Part-time, 20-30 hours per week

PAY RATE

$15 per hour

DESCRIPTION

Salary - $15 per hour

Salary - $15 per hour POSITION SUMMARY:Responsible for EMS billing, phone calls, answering billing questions, and concerns. The job requires great customer service and has the responsibility for accuracy of EMS revenues. This position will fill in for the Financial Specialist II when needed. This position also shares front desk duties to greet visitors to the SBFD.

SUPERVISION EXERCISED:Not applicable.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Billing for ambulance services provided by SPFD EMS to insurance companies.
• Set up patient information, insurance information, and billing information in billing system.
• Answer phone inquiries from patients and insurance companies to EMS office.
• Solve customer concerns, questions, and billing issues.
• Process HCFA-1500 health insurance claim forms on a weekly basis to insurance companies.
• Research Medicaid, Medicare, and private insurance denials for billed ambulance services.
• Process attorney requests for litigated claims such as car accidents or liability claims.
• Prepare and type correspondence that are requested from Legal Department and Insurance Agencies.
• Process in person cash payments and credit card payments by phone and in person.
• Gain ambulance coding certification within 1 year of hire and maintain an active certification.
• Complete related work as assigned.

NON-ESSENTIAL/MARGINAL FUNCTIONS:

• Perform other duties and assume other responsibilities as apparent or as delegated.
• Assist with the front desk including greeting visitors, applicants, and other city employees.
• Assist as a backup to administrative staff and financial specialist as needed.

EDUCATION / QUALIFICATIONS:

• High school diploma or GED equivalent required and at least one (1) year of clerical experience preferred.
• Experience with computers, office and clerical procedures.
• Accuracy with details and numbers is a must.

KNOWLEDGE AND ABILITY:

• Typing speed of 45+ WPM with accuracy.
• Ability to deal effectively and respectfully with the public in person and over the telephone.
• Knowledge of medical terminology.
• Experience with insurance or medical experience helpful.
• Knowledge of medical services billing, policies, and procedures.
• Spanish language fluency preferred.

CERTIFICATES, LICENSE, REGISTRATION:Certified Ambulance Coder preferred.

EQUIPMENT:Desktop computer, telephone, copier, scanner, 10 key adding machine, and facsimile machine.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties o this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. This is largely a sedentary role; however, some filing may be require

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in office settings, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate.

POSITION REQUIREMENTS

REQUIRED

Pre-employment Drug Screen and Background Check

ABOUT THE ORGANIZATION

South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoni