Job Information
Vermont Employer Technology Operations Director| Business Ops in South Burlington, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1155775
Position Summary:
At Beta Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture.
As the Technology Operations Director at BETA Technologies, you will be at the forefront of driving innovation and excellence in our technology infrastructure. Your role will be instrumental in overseeing the administration, optimization, and strategic development of our information systems, aligning with BETAs vision to revolutionize the future of aviation.
\ How you will contribute to revolutionizing electric aviation:\ \
- - Lead the administration of our AWS environment and all aspects of our Microsoft cloud environment, including Microsoft Entra Domain Services, Entra ID (Azure AD), and Intune
{=html} <!-- --> - - Oversee the maintenance and administration of our computing environments, including system software, applications software, hardware, and configuration management
{=html} <!-- --> - - Manage the configuration, management, and maintenance of our networking infrastructure, including DNS, switches, VPN, interoffice networks, firewalls, and internal routing
{=html} <!-- --> - - Implement strategies for network monitoring and optimization to ensure reliability and performance
{=html} <!-- --> - - Lead the installation of new network infrastructures, including Aruba and Fortinet platforms
{=html} <!-- --> - - Lead the administration and maintenance of Office 365 and Google Workspace
{=html} <!-- --> - - Oversee the maintenance, configuration, and monitoring of endpoints and security using Microsoft Intune, Kandji MDM, and cloud-based RMM services
{=html} <!-- --> - - Organize and schedule upgrades and maintenance for networks and systems to minimize downtime
{=html} <!-- --> - - Manage the configuration, monitoring, and maintenance of backup and replication routines, including documentation and testing
{=html} <!-- --> - - Organize, configure, and implement regular disaster recovery fire drills, with regular review of procedures and documentation
{=html} <!-- --> - - Implement systems and services monitoring to identify issues and propose solutions proactively
{=html} <!-- --> - - Lead troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
{=html} <!-- --> - Lead the Tier 2 technical support team, ensuring timely resolutions to issues at all BETA offices. Provide guidance and support to team members, fostering a culture of excellence and collaboration in delivering exceptional technical support services
Minimum Qualifications We are seeking (your Knowledge, Experience, and Abilities):
- - Bachelors degree in Information Technology, Computer Science, or related field
{=html} <!-- --> - - 7+ years of experience in IT infrastructure management or related roles
{=html} <!-- --> - - Strong technical skills in system and network administration, with proficiency in AWS, Microsoft domain services, and networking technologies
{=html} <!-- --> - - Experience with configuration management tools and techniques
{=html} <!-- --> - - Knowledge of cybersecurity princi les and best practices
{=html} <!-- --> - - Excellent leadership and communication skills, with the ability to effectively manage teams and communicate technical information to non-technical stakeholders
{=html} <!-- --> - Strong problem-solving and decision-making abilities, with a focus on delivering results and driving continuous improvement