Job Information
MetLife Group Insurance Administrator in Southfield, Michigan
Job Location: Virtual within Commutable Distance of Oriskany NY or Southfield MI office
Role Value Proposition
Responsible for daily administration and policy support for group dental Recordkeeping customers. Processes transactions timely and maintains accurate policy records.
Key Responsibilities
Performs intermediate level policy administration duties requiring some analysis and individual judgment.
Consults with supervisor on complex problems.
Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues.
Processes demographic, coverage level, policy updates, and member changes, return mail and completes other miscellaneous participant level updates.
Follows up on items found not in good order and completes required mail backs.
Completes participant level enrollments and reenrollments for dental products.
May perform ancillary support functions.
Essential Business Experience and Technical Skills
Required:
High School Diploma
Detail oriented with strong time management and organizational skills.
Excellent oral and written communication skills.
Working knowledge of Excel
Preferred:
Associates degree
1-3 years business experience
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.