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Charles Schwab Senior Specialist, Operational Risk Management in Southlake, Texas

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Reporting to a Senior Manager – People Leader within the Third-party Compliance Assessments (3PCA) team, the ideal candidate will support accurate and timely Corporate Compliance, Privacy and TPRM (4 th party) initial and ongoing vendor control environment assessments. The Sr. Specialist is also responsible for effective challenge issue identification, determining issue residual risk ratings and escalation of issues identified within a vendor control environment. This position is responsible for understanding the third-party lifecycle and risk exposures, executing 3PC processes in line with the Third-party Risk Management (TPRM) Standards. This position requires working with and leveraging other professional groups and partners such as Corporate Risk Management teams, Vendor Management, Contract Owners, Business Unit Compliance, Corporate Legal Services, among others. You may also be tasked with project related work. This is an individual contributor role with no direct reports.

As a Sr. Specialist, Operational Risk Management, your responsibilities may include, but limited to the following activities:

  • Willingness to learn risk management standards and regulatory requirements such as SR 23-4 and its impact on the Third-party Risk Management program and the firm’s legal entities.

  • Understanding inherent risks associated with outsourcing business processes to third parties.

  • Executing vendor control assessment processes in line with applicable procedures and standards.

  • Assessing third party control environments through various documents and methods e.g., policies, procedures, questionnaires, SOC Reports and remote assessments.

  • Determining the quality of a vendor control environment and its capacity to manage risks associated with performing business processes on behalf of the firm.

  • Identifying opportunities to improve efficiency and effectiveness, including recognizing opportunities for improvement and recommending changes.

  • Thriving in a collaborative and ambiguous environment.

  • Providing consultation support regarding third party risk identification to business owners, vendor contacts and other key stakeholders.

  • Participating in projects within the Operational Risk Management space.

  • Practicing continuous self-improvement through learning opportunities, mentorship programs and industry groups.

What you have

Required Qualifications:

  • A minimum of 1-2 years of experience supporting risk management activities in financial services, Military experience may be considered in lieu of this requirement

  • Excellent communication skills, including written, verbal and presentation skills

  • Excellent interpersonal skills are required. This includes having the ability to build positive relationships, collaborate effectively, and establish trust, respect, and confidence with peers and or stakeholders

  • Proven analytical and research skills

  • Proven ability to identify and solve complex issues in a team environment

  • Experience being part of or leading projects within the financials services and/or risk management spaces

  • Demonstrated ability to influence, including building credibility with peers and key stakeholders (often at a Director and Managing Director level).

  • Fully proficient in Microsoft Office with advanced Excel skills

  • A 2-year college degree is required

Preferred Qualifications:

  • Tableau experience is a plus

  • The desired areas of study are Risk Management, Finance, Business Administration, or Business Management; 4-year college degree preferred. Military experience may be considered in lieu of this requirement

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan

  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

  • Paid parental leave and family building benefits

  • Tuition reimbursement

  • Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.

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