Job Information
America's Credit Union Member Service Representative III in Spanaway, Washington
Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others achieve their financial dreams?
If you're nodding with excitement, then this is the opportunity you've been waiting for! ACU is on the hunt for a dynamic and driven Member Service Representative III (MSRIII) to join our exceptional team. So, if you're ready to take the financial world by storm and make a real impact on people's lives, keep reading, because this could be the start of something extraordinary...
What You'll Do:
- Help credit union members with transactions
- Handle savings, loans, checks, and more
- Review loan applications and advise members of loan policies and rate information
- Share your excitement for our products and services with members
- Assist members with unauthorized use of ATM/Visa debit cards; Issue, reissue, or hot card ATM cards/Visa Debit cards
- Be knowledgeable and conversant with all account information
Be a team player and learn new things in meetings and training sessions
Branch Hours
Monday - Friday: 9:00 am - 5:30 pm
Saturday: 10:00am - 2:00pm
What You Need:
- High school diploma or equivalent
- One to two years of financial institution experience
What You'll Bring:
- One to two years of financial institution experience -- bonus points if you've handled loans and new accounts!
- Quick and accurate computer skills
- Friendly and great with people
- Problem-solving skills -- you're like a detective with answers!
- Good at writing and talking
- Motivated and organized -- you'll rock under pressure
What We Offer:
- Generous PTO (Paid Time Off)
- 11 Paid holidays
- Paid Bereavement Leave
- Paid Jury Duty leave
- Training and advancement opportunities
- 401k with match up to 6%
- Mortgage discounts
- No interest employee loans for work wear
- Paid volunteering at ACU sponsored events
- Bonus opportunities
- Company paid long term disability and life insurance
- Full Medical, Vision and Dental benefits
- Annual employee event for all staff and their families
- Employee Assistant Program (EAP)
- Parental Leave
- Free Checks
- Free wire transfers
- AND MORE!
Grow With Us:
We'll help you grow with awesome training programs:
- Teller Essentials -- get those basics down!
- Product Fitness -- unleash your selling powers!
- MSR Advance Program -- master member service!
- Lending Boot Camp -- conquer loan applications!
- BAI training courses -- become a banking champ!
Join Our Crew:
Ready to begin your next banking adventure? Apply now for the MSRIII position.
As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.