Job Information
Spencerport Schools Computer Support Assistant in Spencerport, New York
Computer Support Assistant JobID: 1711
Position Type:
Technology
Date Posted:
11/5/2024
Location:
District Administration Building
Date Available:
12/02/2024
Closing Date:
11/19/2024
The Spencerport School District is currently accepting applications for a Computer Support Assistant.
Candidates must be eligible for appointment as Computer Support Assistant, as per the rules and regulations of the Monroe County Department of Human Resources and Civil Service.
Minimum Qualifications: Graduation from high school or possession of an equivalency diploma, plus EITHER
(A) One (1) year of paid full-time or its part-time equivalent experience providing computer support to users including diagnosing software and hardware problems and resolving problems, or training, instructing or providing explanation to users in basic hardware and software methods and principles; OR,B) Successful completion of nine (9) college semester credit hours in a computer science or information technology field; OR,C) Possession of a CompTIA A+ or Microsoft Office Specialist Certification; OR,D) Any equivalent combination of training or experience as defined by the limits of (A), (B), and (C).
Special Requirements: If you are appointed, you will be required to possess a valid license to operate a vehicle in NYS, or otherwise demonstrate your ability to meet the transportation needs of the position. Typical Work Activities: (All need not be performed in a given position. Other duties may be performed although not listed.)Sets up and supports computer hardware and software in operational order in a local network environment; installs and relocates personal computers (PCs) and peripheral equipment; installs new and upgraded PC software packages and ensures network connectivity; responds to questions concerning hardware and software problems; analyzes basic problems concerning PC software and hardware to determine an acceptable solution and ensures that all applications run; refers more difficult software, hardware and equipment problems to higher-level technical staff; creates and maintains computer inventory; coordinates shared resources, trains users in the use of laptops, and other equipment, and provides customer support; assists with setting up other equipment such as projectors for presentations. Preferred Characteristics: Working knowledge of computers and peripheral equipment; working knowledge of standard software packages; working knowledge of AV equipment and other equipment utilized by staff; ability to instruct others in the operation of computers and peripheral equipment and other equipment that is utilized by staff such as AV equipment; ability to diagnose and resolve basic software and hardware problems; ability to install computer software; ability to initially set up and relocate computer workstations; ability to set up equipment for presentations, such as AV equipment; ability to adapt purchased software to existing applications; ability to train staff to prepare presentations utilizing electronic equipment; ability to operate electronic office equipment; ability to follow directions; ability to communicate effectively verbally; ability to establish and maintain effective working relationships in a team environment; good judgment; physical condition commensurate with the demands of the position.Work Year: Full-time, 12-months
Salary/Benefits: $18.60 - $20.30 per hour based on experience and qualifications. Comprehensive benefits package; paid sick, family and personal days, paid holidays, medical, dental, long-term disability, NYS Pension.Starting Date: Monday, December 2, 2024Apply By: Tuesday, November 19, 2024, 4:00PM To Apply: Click on the "Apply" button in the upper right-hand corner to complete an application or log in with an existing account. Candidates are required to complete the application and submit a cover letter, resume and reference letters (three minimum with one being from an immediate supervisor), and verified possession of the Computer Support Assistant title from the Monroe County Department of Human Resources and Civil Service.Our mission is to educate and inspire each student to love learning, pursue excellence and use knowledge, skills and attitudes to contribute respectfully and confidently to an ever-changing global community.