Job Information
The Salvation Army LEAD PROGRAM OPERATIONS SPECIALIST in Spokane, Washington
Description
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
SCOPE OF POSITION:
The Lead Program Operations Specialist in Evangeline’s House ensures the provision of temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement. The Lead Program Operations Specialist provides direction for Program Operations Specialists on their shift.
EDUCATION AND WORK EXPERIENCE:
Have a high school diploma or GED
One year of successful experience working with youth
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
21 years of age
Pass a Criminal Background Check
Pass a DSHS Background Check
Be emotionally mature and stable in order to provide consistency, structure, and nurturing
CPR/First Aid training
Blood borne pathogen/HIV training
De-escalation and restraint training
Produce a recent negative TB test
Food Handlers permit
Valid Driver’s License with clear driving record
Successfully complete TSA Driver Training
Capable of auditory and visual supervision; verbally and physically interact with children in care
Possess skills/abilities to successfully work with the challenging behaviors of youth in care
Effective communication and problem-solving skills
High personal standards of cleanliness and thoroughness
Be available to be on-call to cover other shifts during the week; some Holidays
ESSENTIAL DUTIES:
Attend monthly staff meetings & trainings
Supervise Program Operations Specialists during assigned shifts
Training Tracts – required readings & reports for one year
Work well within a team
Communicate program needs & client needs to supervisors
Directly supervise youth in care
Be able to communicate effectively with professional agencies and administration
Actively lead, participate in the client’s daily activities including, mealtimes, sports activities, learning activities, swimming, field trips & tutoring
Follow posted schedules unless directed otherwise by a supervisor
Document client’s daily activities
Model appropriate social and interpersonal behaviors for youth in care
Assist youth in identifying and meeting their physical needs
Follow and ensure compliance of all Child Safety policies and procedures
Ensure HIPPA, WAC guidelines, contract, licensing and local policy and procedures compliance
Properly implement behavior management (de-escalation and restraint)
Comply with youth disciplinary guidelines
Offer guidance to the youth as needed
Clean the facility when needed
Do laundry when needed
Assist with snow removal when necessary
Serve food to the youth at mealtimes, as well as provide snacks throughout the day
Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
Develop positive, professional relationships with coworkers
Accompany youth to school and appointments as needed (driving, riding or walking)
Will be the expert on the shift concerning intakes and discharges
Communicates with the program manager and assistant program manager about their shift
Communicates with DCYF social workers concerning guests in the program
Responsible for filling out the shift log at end of each shift
Provide training for Program Operations Specialists
All other duties as assigned
PHYSICAL REQUIREMENTS:
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
Operate a telephone
Operate a desktop computer
Access and produce information from a computer
Understand written information
Ability to lift/carry up to 50 lbs.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
COVID-19:
”The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.”
Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then processes described in this summary should be followed.
BENEFITS:
A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.
Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.
Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.
Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.
Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.
Paid Vacation:
Two weeks annually, accruing from day one, for non-exempt positions.
Four weeks annually, accruing from day one, for exempt positions.
Accrued vacation is eligible for use after six months’ service time.
Paid Holidays: 13 designated holidays + 1 floating holiday per year
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)