Job Information
Wheatland Bank Operations Specialist in Spokane, Washington
About The Role Wheatland Bank is seeking a Operations Specialist to be an integral part of our back office. Are you interested in learning and growing within the banking field? This is the opportunity for you! The successful candidate will be responsible for providing exceptional customer service support while also performing administrative tasks related to deposit operations. As a member of the Wheatland Bank team, you will work with colleagues who value financial responsibility, collaboration, transparency, and leadership. Working for Wheatland Bank is a challenging and rewarding career for the best and brightest bankers! The ideal candidate will be detail-oriented with the ability to multi-task. Additionally, if you are interested in banking and have a desire to learn more about banking, this is the position for you! DUTIES AND RESPONSIBILITIES: Customer support and administrative tasks related to all online banking products (document preparation, annual reviews, compliance, core system maintenance) including domestic and foreign wires. Complies with the Bank Secrecy Act (BSA) by reviewing Currency Transaction Reporting information, the Missing Customer Information Program (CIP) report and additional reports Acts as liaison between customers and Central Deposit Operations group, Fraud, Deposit Services and Collection group. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. About You REQUIRED QUALIFICATIONS: High School Diploma or Equivalent One to two years of similar or related banking experience, including time spent in preparatory position PREFERRED QUALIFICATIONS: A two-year college degree or completion of a specialized course of study at a business or trade school desired. Previous knowledge of banking products and services WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific lifting abilities required by this job include: Light work. The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; vi