Job Information
MultiCare Health System Quality Program Manager, RN - Policy in Spokane, Washington
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE:1.0, Shift: Day, Schedule: Day / Hybrid position of in person and remote Position Summary The Quality Program Manager-RN is responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM-RN provides expertise regarding clinical knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain. Responsibilities Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities Develops components of the QAPI and other regulatory requirements Conducts analysis for area, includes common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats Developing routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards, Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions, etc. Oversees PI, analysis and reporting for projects and activities in assigned area, and develops recommendations, based on research and findings, for appropriate actions by departments/organizational committees Requirements Current Registered Nurse license in Washington State or Multistate License endorsement (MLS) Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years of service may be considered in lieu of education agreement Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) preferred Relevant certification in the specialty area preferred Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty /service line Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement or patient safety role Consideration of equivalency of prior nurse or clinical supervisory or management roles Internal candidates' experience and performance may be considered in lieu of education and experience Expected to be competent /proficient in one (one) domain of quality ( Pt Safety, ACRR, Peer /Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways) Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging:We work to create a true sense of belonging for all our employees Mission-driven:We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership:Washin