Job Information
Robert Half Collections Specialist in Spring, Texas
Description
We are offering a contract to hire employment opportunity for a Collections Specialist based in Spring, Texas. In this role, you will be tasked with managing the collection process for outstanding debts, liaising with clients and internal teams to ensure efficiency. Your work will involve various levels within the department, requiring a hands-on approach. The position is fully onsite, Monday-Friday with flexible hours (7-4, 7:30-4:30, or 8-5).
Responsibilities:
• Engage with clients proactively to recover outstanding debts and track operations for unresolved transactions.
• Employ multiple communication methods, including phone calls, emails, and letters, to connect with debtors, ensuring all collection activities are accurately recorded.
• Compile regular reports detailing the status of outstanding debts, payments received, and progress in recovery.
• Update internal databases and software with debtor information and payment details for tracking purposes.
• Uphold detail oriented and respectful communication with clients at all times.
• Respond to client inquiries and address concerns related to outstanding debts.
• Clearly and concisely explain payment options and terms to clients.
• Interact with various entities, playing a key role in the accounting process.
Requirements
• Proficiency in Accounts Receivable (AR) operations
• Familiarity with billing functions and procedures
• Strong understanding of commercial collection processes and techniques
• Experience with NetSuite or other ERP software required
• Associate/bachelor’s degree in accounting, Finance, Business or related field is a plus but not required
• Minimum 5 years’ experience working in a collections role
• Attention to detail and accuracy in record-keeping
• Proficient in Microsoft Office, specifically Excel (VLOOKUP's, Pivot Tables, etc.)
• Excellent communication skills both verbal and written
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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