Shire Jobs

Case Manager Job Location - Springfield, MA Position Type - Full-time Salary Range - \$21.50 - \$24.25 Hourly Description At Way Finders, we are passionately invested in lifting up the region\'s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving and equitable region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options. Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Case Manager. The Case Manager support our mission with the oversight and resolution of complex family needs that impede rehousing efforts, using a trauma-informed approach to develop comprehensive rehousing plans in collaboration with program support staff. The candidate will work in a hybrid-remote manner, likely one remote day per week.. Responsibilities include: * Conduct in-depth reviews in collaboration with Housing Search Worker to assess assigned families\' strengths and needs to design achievable housing stabilization goals * Support families by proactively making necessary referrals that address rehousing barriers; ensuring shelter and tenancy documentation is accurate and entered according to deadlines; providing connections for key medical supports; and assisting with enrollment to federal and state entitlement programs, including securing releases * Develop understanding and supports with parent(s) to ensure the medical, mental health, and educational needs of children are addressed in a timely and appropriate manner * Drive process planning and goal setting with families in collaboration with the Program Manager and Housing Search Worker, including tracking accountability and regularly monitoring progress towards identified goals * Provide mediation and intervention as necessary, including but not limited to: filing 51A\'s, requesting transfers, submitting incident reports, identifying and requesting accommodations * Maintain complete, accurate, and timely case notes in database/systems; utilize data to inform progress and identify service gaps * Develop and maintain connections with internal and external partners that work to support families with rehousing and the mitigation of rehousing barriers * Assist the Program Manager in tracking and administering all economic supports * Proactively identify and inform leadership of any significant issues that may adversely affect the program or organization * Conduct in-person meetings at homes and in office locations * On-call duties as necessary, including outside of business hours Requirements include: * 2 years\' equivalent experience in housing/social services, with 1 year as a program specialist; a combination of experience plus an Associate degree may be a substitute * Bilingual (English/Spanish) verbal and written skills preferred, but not required * Demonstrated ability with Microsoft Office, and comfort learning new technologies * Excellent verbal, written, and interpersonal communication skills across all levels of an organization and with constituents and stakeholders, with the ability to work with diverse populations * Ability to work both independently and as a member of a team * Excellent organizational skills with a high degree of accuracy and attention to detail, plus the ability to reprioritize * Valid driver\'s license and acceptable driving record; reliable vehicle Wage starts between \$21.50and \$24.25 per hour depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI/SORI/MVR.