Job Information
Berrien County Health Department - Clinical Services Client Associate in St Joseph, Michigan
Clinical Services Client Associate:
- $30,499 - 34,307/ Year
- Full Benefits Package
Duties:
- Performs administrative support and front desk duties in a variety of clinical areas including but not limited to Family Planning, WIC, STD/HIV, and Immunizations.
- Patients' first point of contact with health department clinical services.
- Provides excellent customer service and a welcoming environment, treating all clients with dignity and respect.
- Schedules client appointments in a variety of clinical areas using electronic medical records.
- Checks clients in for appointments, verifies insurance coverage, and checks clients out, including requesting payment for services. Books client payments in electronic finance system.
- Conducts intake interviews with clients regarding program eligibility and needs.
- Maintains electronic medical records.
- Refers clients to appropriate community services and resources.
- This description is intended to illustrate the type and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.
Education and Experience:
- Associate degree or certification from an accredited medical office assisting or similar program; OR
- High school diploma or equivalent and two years of experience working in a medical/clinical office.
Special Requirements:
- Must possess and maintain a valid driver's license with access to a reliable vehicle throughout the course of employment.
- In times of public health emergency, may be required to report for specialized assigned duties inside or outside of Berrien County.
Required Knowledge and Skills:
- Experience working in a medical/clinical office.
- Familiarity with community services in Berrien County.
- Experience working with diverse clients utilizing community services.
- Ability to work effectively as part of a team.