Job Information
The Cigna Group Credit & Collections Analyst - Evernorth - HYBRID in St. Louis, Missouri
This is a HYBRID role with 50% on-site requirement. Only local candidates will be considered
POSITION SUMMARY
The Credit & Collections Analyst position is responsible for the collections of the accounts receivable for Corporate Financial Services . This position’s primary functions involve analyzing and mitigating financial risk and exposure to the organization; in addition to demonstrating strong analytic and customer service skills.
ABOUT THE DEPARTMENT
Finance's primary responsibilities include financial reporting & analysis, corporate taxes, accounts payable, billing and collections, financial planning and monitoring, underwriting, cash management, risk management, SEC reporting, Sarbanes-Oxley compliance, mergers and acquisitions activity, internal audit, client audit, pharmacy audit and investor relations.
The Credit & Collections Analyst is responsible for the disposition of balances owed by Pharmacy Benefit Management (PBM) clients and employer groups. The primary focus of the position is to work with internal and external partners to ensure timely disposition of outstanding accounts receivable.
The Credit & Collections Analyst is the day-to-day financial contact for the Account Management teams and the client. The Credit & Collections Analyst is required to understand how and why a client denies/short-pays an invoice, and must be able to work with the client and internal partners to resolve issues in a timely manner.
The primary measures of the Credit & Collections Analyst is Days Sales Outstanding, Integrity of the A/R Portfolio, Reporting, Revenue Cycle Management Communications and Support of Internal items impacting Client A/R.
ESSENTIAL FUNCTIONS
Preparation of raw data, analysis and reporting into appropriate receivable documents for use by clients, internal partners and management.
Proactive monitoring of assigned Book of Business for issues that could cause a build-up of A/R.
Build client relationships through partnership in facilitating the resolution of a client’s issue.
Resolving short payments received from clients.
Working with internal partners to address billing issues and recommend solutions to keep A/R from being impacted.
Special projects. QUALIFICATIONS
Bachelor’s degree in Business, Finance or related field or equivalent work experience.
Minimum 2+ years relevant commercial business to business collections experience required.
Intermediate Excel skills.
Demonstrated integrity.
Strong work ethic.
Ability to work under pressure and meet deadlines.
Strong communication skills and ability to interact with clients via emails/phone/Webex.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.