Job Information
Randstad US insurance support services coordinator in st paul, Minnesota
insurance support services coordinator.
st paul , minnesota
posted 2 days ago
job details
summary
$20 - $22.50 per hour
temporary
bachelor degree
category business and financial operations occupations
referenceAB_4611020
job details
Have you elevated your education by completing a 4-year degree or have a couple of years of Fortune 500 Financial Services operations corporate experience? Do you have a passion for enhancing the client's experience, interacting with clients via the phone, efficiently processing tasks, researching, problem-solving, and desire to be part of a Minnesota-based company that prides itself on low attrition due to its exceptional culture? Are you looking to put your exceptional phone skills and business acumen to work with a sought-after company? The work is partially onsite at its downtown St. Paul Campus and partially working from home. Through 2024, parking is FREE within their building's parking garage. This Insurance Support Services Coordinator role is a dynamic, fast-paced, position that allows you to utilize your client service and analytical expertise. It is a great entry point into a long-term Financial Services Career!
salary: $20 - $22.5 per hour
shift: First
work hours: 8 AM - 4:45 PM
education: Bachelors
Responsibilities
Support a dynamic, fast-paced, evolving business operations team with a variety of accountabilities to be performed as a team as well as individually. Over 50% of your day will consist of phone work surrounding 1035 activity inquiries.
Train and learn the nuances of 1035 exchange transactions
Answer incoming calls surrounding 1035 exchange activities
Reach out to internal business partners and external clients via email and phone
Document conversations and follow up action items
Receive, analyze, assess, and input data received from multiple sources
Review and input data from received new and existing business applications, withdrawal requests, billing, personal information changes, authorizations, and coverage verification forms
Research and resolve discrepancies to ensure 100% accurate data
Utilize Microsoft Office daily
Proactively seek out help and where you can additionally support the team's goals
Communicate any challenges of hitting deadlines you may have
Ask questions to ensure 100% accuracy and compliance
Skills
Analytical Thinking (1 year of experience is required)
Critical Thinking (1 year of experience is required)
Detail Oriented
Microsoft Excel (4 years of experience is required)
Grammer and Spelling
Microsoft Office 365
Communication Skills
Banking Operations
Business Coursework (2 years of experience is required)
Enthusiastic
Handle fast paced environment (1 year of experience is required)
Quicker Learner
Adapts to Change
Business operations
Customer Service (2 years of experience is required)
Phone Work (2 years of experience is required)
Handle pressure (2 years of experience is required)
Answering Phones
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
JK
jennifer kleven
- jennifer.kleven@randstadusa.com