Job Information
State of Minnesota State Program Administrator Manager Senior - Chief Administrative Officer in St. Paul, Minnesota
Working Title: Chief Administrative Officer
Job Class: State Program Administrator, Manager Senior
Agency: Department of Employment and Economic Development
Who May Apply : Open to all qualified job seekers
Date Posted : 04/26/2024
Closing Date : 05/16/2024
Hiring Agency/Seniority Unit : Employ & Econ Development Dept / Employ & Econ Dev -Managerial
Division/Unit : Paid Family & Medical Leave / PFML-Management
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : Yes, up to 10% of the time
Salary Range: $41.51 - $59.72 / hourly; $86,672 - $124,695 / annually
Classified Status : Classified
Bargaining Unit/Union : 220 - Manager/Unrepresented
FLSA Status : Exempt - Executive
Telework Eligible : Yes, may be eligible to telework up to four (4) days per week
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Make a difference in the lives of Minnesotans.
The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
The Chief Administrative Officer (CAO) will report to the Division Director and will be responsible for establishing, leading, and continuously improving administrative, project management, and learning initiatives within the Division, involving partners from across the state.
Paid Leave is a new program launching in 2026. The program will provide partial wage replacement to Minnesota workers who are out of work due to a qualifying condition, such as a severe health condition that prevents them from working, or when they need time to care for a family member or a new child.
We are building a program that will be easy for every Minnesotan to use. We are engaging the people who depend on us—workers, employers, caregivers, and insurers—to learn from them and build the program around their needs. We are using modern service delivery and product practices to deliver the program.
The Paid Leave team has high standards and an unrelenting commitment to serving Minnesotans. It is a start-up environment without legacy systems or preconceived ways of working. We aim to deliver a service that delights Minnesotans.
Key Responsibilities:
Directs the development of agency and statewide strategic and collaborative initiatives
Lead and manage the Paid Leave project managers and staff to facilitate effective and efficient internal operations and ensure work outcomes are consistent with agency goals.
Serves on the Paid Leave Senior Leadership team to provide strategic vision, leadership, and advice on operational and administrative systems and processes.
Oversees division staff learning and manages program wide learning and development tools and resources.
Provides expertise in many of the division’s operations and responsibilities to:
Support employees across the Paid Leave division
Assist in developing backlogs and meeting deadlines
Develop, implement, and continuously improve how work is identified, assigned, tracked, and delivered to ensure successful outcomes across the division.
Support the planning, execution, and completion of strategies, objectives, and key results within the Paid Leave division.
Direct and facilitate procurement activities for technical services and consulting support.
Serves on internal and statewide committees and task forces as a representative from the division.
Minimum Qualifications
To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment.
Four (4) years* of experience in a leadership position that support the planning, execution, and completion of projects/activities within a matrixed organization, with at least one (1) year in managing teams to meet the organization's productivity, quality, and goal accomplishment expectations AND managing professional service or consulting vendor relationships.
*Bachelor's degree in Public Policy, Business Analytics, or another closely related field as determined by the agency may substitute one (1) year of experience; master’s degree substitutes for eighteen (18) months of experience; PhD substitutes for twenty-four (24) months of experience
Applicants that meet the above minimum qualifications will be further evaluated on the following:
Knowledge of the principles and current concepts of organizational and program management and of business and project administration.
Experience establishing and maintaining effective working relationships with employees communicating effectively between diverse internal stakeholders.
Experience in negotiation, conflict resolution, and consensus building with diverse groups to solve complex and sensitive problems.
Understanding of staff development, supervision, and team building.
Experience managing processes including procurement and vendor management.
Preferred Qualifications
Knowledge of:
Principles and current concepts of organizational and program management, and of business and project administration.
Agency organizational responsibilities and legislative mandates sufficient to recognize the agency’s vision, values, and obligations; identify problems and recommend and integrate solutions.
Skill in:
Fostering change management techniques and work process re-design across the division.
Strong business acumen, analytical, and planning skills.
Ability to:
Champion change by continuously seeking and examining business practices, driving toward results and managing risk.
Adapt to continuous organizational and program changes sufficient to work constructively under pressure and cope with ambiguity and setbacks.
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
This position requires successful completion of the following:
Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers.
A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.
When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.