Job Information
Trinity Health Medical Office Coordinator, Case Management in Stafford Springs, Connecticut
Employment Type:
Full time
Shift:
Day Shift
Description:
Johnson Memorial Hospital a member of trinity Health Of New England is looking for a Medical Office Coordinator to join the Case Management Team.
The Medical Office Coordinator performs a variety of general office duties to assist the staff of the Case Management Department.
What will you do:
Answer telephones, takes messages and route calls.
obtaining insurance authorizations.
Manage Denials, setting up P2P’s or downgrading accounts in Event Management
Collect data essential to Departments metrics to include readmissions, O/E, observation hours and denials.
Responsible for entering data into teams’ site and excel workbooks.
Coordinates support activities involved in daily operations of an effective Case Management Department
provides exceptional customer service in person and over the phone with patient, staff and family members.
Performs variety of duties related to the authorization and recertification of insurance for patients
Manage department schedule and time and attendance
manage office department supplies
Supports Case Management staff with clerical tasks with positive energy.
Requirements:
Education: High School diploma or general equivalency diploma (GED) required. Associate's or Bachelors preferred
Preferably 1 -2 years' experience in healthcare
Excellent computer abilities. Excellent written, oral communication and customer service skills. Medical Assistant certificate or equivalent experience. Familiarity with medical terminology.
Excellent organizational skills with the ability to follow written and verbal directions with multiple steps. Ability to work collaboratively and efficiently within a team treatment model. Ability to manage multiple phone lines simultaneously
Highlights
Full Time
Benefits effective on 1st day
Mission Driven Team environments
Facility Infromation
Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran