Shire Jobs

JOB REQUIREMENTS: Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking Opticians to join our team in Waukesha, Wisconsin! On the job training provided. POSITION SUMMARY: Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory. Taking Care of our Teams who Take Care of our Patients Competitive Wages 401K with Match Vacation Pay/Personal Day Volunteer Time Off Sick Pay for Hourly Teammates Health & Wellbeing Benefits Voluntary/Cafeteria Offerings Employee Assistance Program On the Job Training & Certification Teammate Recognition Program DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE Provide excellent customer and patient service according to company and Optical Center standards Analyze patient eyewear needs Recommend specific lenses, lens coatings and frames to satisfy patient needs Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions Order and dispense eyewear accurately and professionally Assist patients with proper frame repairs and adjustments Show patients how to insert, remove and care for their contact lenses Assist Optometrist with case histories and screenings Arrange and maintain displays of optical merchandise. Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions. Determine clients\' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients\' eyeglasses. Evaluate prescriptions in conjunction with clients\' vocational and avocational visual requirements. Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands. Instruct clients in how to wear and care for eyeglasses. Maintain records of customer prescriptions, work orders, and payments. Measure clients\' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices. Obtain a customer\'s previous record, or verify a prescription with the examining optometrist or ophthalmologist. Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping. Prepare work orders and instructions for grinding lenses and fabricating eyeglasses. Recommend specific lenses, lens coatings, and frames to suit client needs. Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general. Show customers how to insert, remove, and care for their contact lenses. ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: High School Graduate or equivalent To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules Previous experience in an office and/or optical dispensing is preferred Able to handle multiple customer interactions/phone calls at a time Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing ***** APPLICATION INSTRUCTIONS: Apply Online: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=55888d88-cf09-47e9-99b5-cdf86a66592a&ccId=19000101000001&type=MP&lang=enUS