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FIRSTENERGY SERVICE COMPANY Distribution Associate/Advanced Distribution Associate - OH Operations - Stow Kent Line Shp in Stow, Ohio

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. This is an open position with Ohio Edison Co., a subsidiary of FirstEnergy Corp. [OEPP] Central Region- Hiring location could be at either Akron or Kent depending on experience/need. Distribution Associate Summary of Responsibilities: * Demonstrates a solid commitment to all aspects of safety. * Performs various clerical and administrative duties for the Illuminating Company Utility Operations Section, including but not limited to, timekeeping, telephone reception, sorting and distributing mail. * Calls customers to schedule appointments. * Maintains filing and record systems associated with the Utility Operations Section. * Maintains appointment calendars, meeting schedules, and travel arrangements when necessary. * Within a short period of training, must be able to perform the following duties in SAP/(CRM): process and/or record expense accounts, credit card accounts, timesheets, invoices for payment; research and update customer account information, technical screen, and several other customer information screens. * Provides sound internal and external customer service and responds in a prompt, courteous, and professional manner. * Builds relationships and credibility across the organization. * Use effective communication skills with good judgment. * Participates in the storm process and be available to work extended hours as needed. * Performs other duties as assigned. * Will have primary responsibility for various complex administrative assignments requiring initiative, judgment, and well developed knowledge and skills. * Resolve customer issues and requests in a prompt, courteous and professional manner. * Maintain absence tracking database. * Manages the Easter OE Meter Services email inbox. * Orders materials, office supplies, and processes invoices through COUPA procurement software * Updates and maintains overtime reporting, ARCOS callout rosters, schedules telememos, work follow-ups, ZCMW transaction reporting, and CEIB electrical inspections. * Work with minimal supervision and direction. * Independently anticipate and meet internal and/ or external customer needs. * Manage resources wisely; make sound decisions that enhance the sections financial position. * Possess the oral and written communication skills to effectively exchange information with internal/external customers and Company employees on behalf of the section. Distribution Associate Qualifications: * Must have high school diploma or GED. * Must pass the Company's Administrative Selection System (SASS) test. * Demonstrated ability to deliver quality, accurate work within established deadlines; demonstrated ability to work in a fast-paced environment. * Minimum 4-7 years of experience at the Distribution Associate level or equivalent work experience. * Demonstrate a questioning attitude to continue to learn, produce results. * Demonstrated ability to accurately enter timekeeping and process invoices in SAP. * Highly proficient in the use of Microsoft Office 365 Environment as well as SAP(CRM). Advanced DistributionApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEzMjc1LjEwNTA4QGZpcnN0ZW5lcmd5Y29tcC5hcGxpdHJhay5jb20

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